Hi, hope someone can help!

I am recording a Zoom meeting where I share a Google Slides presentation including presenter view where I can see the speaker notes.  I set up the presentation with the slides on the left and presenter view on the right, start the Zoom meeting and Share Screen, selecting the slides.  The green border is around the slides and I can see the presenter view/speaker notes without a green border so I know that bit is working!  I start recording and all seems to work as it should until I play the video back.  Sometimes there is a window with video of me (Gallery view although I'm the only person in the meeting), sometimes I can see slide one but it doesn't progress to the following slides, sometimes the screen is completely black but I can hear my voice.

I have viewed other community posts and set everything up as it should be (I think) so not sure where to go next.  Thinking that I might have to uninstall the Zoom desktop client and reinstall, or upgrade to PRO to access cloud recordings.  Hope someone can help!

Thanks in advance, Emma x

Hello

I recently connected my Canon 100D digital camera to my Mac to use as a webcam via Zoom. This was working find until I encountered an issue with my browser and decided to update my MacOS and uninstalled and reinstalled Zoom 

Now Zoom refuses to find my camera. I have spoken to Apple & Canon and they can confirm Mac & Camera are 100% fine and functioning as they should.  This is confirmed by testing on other Apps like Skype and all works perfectly.

Zoom is the only App no longer finding my camera. I have installed all updated versions of Zoom and also tried it via the browser instead of the App but it still does work. 

Any advise would be appreciated. Thank you

I am using the Linux Zoom Client (v5.7.6 29123.0808) and the Virtual Background setting simply does not work: the only setting that works is None (which shows the camera). All other settings result in a black screen regardless of whether or not green screen has been checked off. (Before v5.7.6 background pictures could be shown with a colour selected --not even this works. I am not using a green screen.) There are no messages output saying such cannot be used. In the zoom.us web UI virtual backgrounds is enabled (and I have tried this with same result using more than one  account).

My hardware: CPU: AMD Ryzen Threadripper PRO 3955WX 16-Cores; Video: Advanced Micro Devices, Inc. [AMD/ATI] Navi 14 [Radeon Pro W5500]

If I change the setting from a meeting with registration to the one without registration, what will happen to those who have registered before the change? Can they attend the meeting by clicking the automatically-generated link included in the invitation mail, which is individual for each registrant? Or will those links become invalid?

Good Morning.  We schedule a lot of Zoom meetings and let Zoom auto-generate the passcode for the room.  Today we need to change the date and time of an existing meeting (that zoom had auto-generated a passcode for) and it's saying that the passcode (that zoom auto-generate) does not meet the requirements.  It's saying that it can only now be an all-numeric passcode?