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Saving a recording that froze

Bernsberry
Newcomer
Newcomer

‎2022-03-10 08:10 AM

Hi. I am just about to wrap up a recording but it suddenly froze and my laptop is now hanging…

I can’t move my cursor or do anything else to control my laptop and I’m afraid if I restart it, the recording may not be saved. Would you happen to know how this can be solved?

 Thanks in advance. 

 

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crchan123
Zoom Employee
Zoom Employee

‎2022-07-06 03:00 PM

Hi @Bernsberry! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Were you able to recover your recording? 

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