Tenemos a 11 usuarios en nuestra cuenta con plan pro.

1 de ellos es el usuario principal y el resto son usuarios que actualmente tienen habilitado el plan básico.

Aún así, zoom nos pasa facturas por los 11 usuarios.

Porque facturas a estos usuarios si los tengo desactivados?

I am trying to screen record my seminar.
I am the organizer. There are no conference participants.

I am using the free plan right now because we are in the testing phase.

Why is there no audio recording when I use the microphone?
If anyone knows a solution, please advise.

I have already checked the audio settings in Zoom and on my PC.

Thank you in advance.

Has anyone noticed the below issue with Registration?  If I schedule a meeting with registration, and then go to Email Settings and try to hit the Edit button next to "Confirmation Email to Registrants", Zoom gives me a "Prompt Unknown Error!" message.  This started happening for my users and myself.

I'll report to Zoom Support, but just wanted to see if anyone else started having this issue.

I've been pulling usage reports for attendance for our sessions since the pandemic started. I know that only the assigned host can see the reports for any account (even if the host is switched during the meeting).

I am the host for the majority of our Zoom sessions, and I make my two coworkers alternate hosts so anyone of the three of us can start sessions.

I was on vacation, and came back and went to pull the usage records for while I was gone and there were none. Not even for the meeting I ran the day before I left for vacation.

The meeting I hosted and started yesterday, however, was available.

So to sum up:

Meeting I hosted and ran on the 13th--not available.

Meetings I hosted and my coworkers ran from the 14th through the 21 -- not available

Meeting I hosted and ran yesterday -- available.

I searched through all the other reports -- nothing.

Thank you!

Hi I need a help on sharing phone screen on Android. I'm not sure it's about android but evertime I ask people to share their phone screen and show me accessing to the apps they use, the sharing function just stop and only thing I can see through zoom is just their phone HOME screen. Any movements shown on zoom while they keep sharing their phone screen and accessig to any other apps. Have you ever had this kind of problem?

I Zoom with four organizations.  The audio works fine for three of the meetings, but in the fourth, no one can hear me.  I have checked settings and find nothing has changed.  I even changed the location in the house for the laptop.  No improvement.

Any suggestions?

Hello, i invite someone to a recorded meeting on yesterday, we were only two online and the session cut at 40 minutes (i need to restart for another one...).

Could you please explain me why, i read that it was limited for 3 and more people ?

I want to start any webinar soon so i will read the limitations but i need first to solve my problem in 1 on 1 (!)

Thanks 

최근 업데이트가 최악입니다. 그 후, 나는 부드럽게 메모를 쓸 수 없다. 펜으로 빨리 무언가를 쓰면 쓰기 모드가 지워집니다. (마우스 포인트가 클릭 모드로 변경됨 - 더 이상 문자를 write 할 수 없습니다) 이 오류를 보여주는 비디오 클립을 녹화했습니다. 나는 너에게 보여주고 싶다.
원래의 viersion에서, 나는 빨리 무언가를 wirte 할 수 있지만, but now I should wirte very slowly. It's not matter for mouse-writing users but for pen-user like me, it is so terrible. 클래스를 실행할 때 중요한 문제입니다. 시스템의 최악의 프로그램 때문에 수업을 많이 망쳤습니다. I checkd my pen funtion another me mo applications, and it works well. (fast writing is possible) So, I am sure this problem occurs only in ZOOM. 빠른 응답 및 피드백을 보내 주시기 바랍니다. 그것은 나를위한 비상 사태입니다. 이전 버전으로 돌아가기를 바랍니다.
유료 고객이지만 비즈니스 고객이 아니므로 전화로 서비스 센터를 사용할 수 없습니다.

내 email  주소는 *********** 

이 오류를 확인하고 가능한 한 빨리 회신하십시오 !!