Hi! I usually share videos and photos or PDF files using Preview on my Mac. But when the sequence of sharing is from Preview then I do a New Share then share a Video, my cursor stays stuck on the shared screen while the video is playing, I can actually move the cursor out on my end, but for the other participants, they see my cursor stuck in the middle of the screen, I am unable to move it. Has anyone encountered this before?

Can’t share screen on new Macbook M1Pro with latest Silicon Version of Zoom App.
Tried everything, googled high and low, checked all app- and profile settings. Tried as host and as guest. Whatever I do, trying to share my screen results in a error-message „you can’t share your screen in this meeting“
Please send help, got a big presentation tomorrow and need this issue fixed. Any hint is appreciated. Thanks!

I keep getting emails stating that I have exceeded my cloud storage: 

"You have exceeded your cloud recording storage recording limit.

Storage Limit: 10 GB
Storage Used: 11.85 GB

You can free up space by deleting recordings, or you can increase your storage limit.
To increase the limit, please visit xxxxxxxxxxx.com to purchase an add-on Cloud Recording plan. "

I have gone in and deleted all of my recording but I am still getting the message.

Any idea on how to clear the "memory"?

TIA

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Has anyone had any success connecting zoom to Jira Service Desk? How were you able to do it?

I have installed Zoom for JSD from the marketplace. But I just cannot figure out how to connect and integrate Zoom into JSD. The Zoom item appears on the right hand ticket menu.

I think I need to somehow tell Zoom and JSD to connect and integrate. But when I do, I keep clicking on the Connect and the Request pre-approval buttons and nothing happens and I simply do not know what I need to do next.

I am the Atlassian Account Admin.

I want to get Zoom connected and listed on all of our JSD tickets.

I've read through Atlassian, JSD and Zoom help pages but they do not make sense nor do they do the trick.

Thanks!

As the title suggest, I can't use the background. I have updated zoom latest version. I have enable the green screen option for my background but I still can't find the blur background option. I have go through a link in the Zoom Community by a ZOOM MODERATER which suggest to search like this 1) Go to Setting, 2)Click System, and 3)Click about us. I stop it in the third step because I do not see any word such as System after I click Setting. I also searched it in Zoom but there is no result. If a ZOOM Moderator is reading this, please help the client earnestly instead of sending a link that does not work. This is my laptop information. 

Edition: Windows 10 Home
Version : 21H2
Installed on:  ‎3/‎19/‎2021
OS build:  19044.1889
Experience Windows Feature Experience Pack 120.2212.4180.0

I hope this problem can be explained.