Joining Meeting Via Phone .....Not Working

[DaxCarlisle]

On my Zoom Meeting today, folks couldn't join via phone, even though the settings are correct, and this has always worked in the past. So I tried calling in myself - dialed in the number, however, when I entered the Meeting ID and pressed the # ....nothing happened 😳 It usually then asks for the Passcode for the Meeting. I tried it several times. I even called in from different phone, and tried the alternate Zoom phone numbers, but nothing....???

Participants have always been able to join by calling in before.... Is there a technical problem today?

Thanks for any help or suggestions,
~ Dax

[Ray_Harwood]

Hi, @DaxCarlisle,

I subscribe to all Zoom outage notices, and I don’t recall an outage that would affect you yesterday. 

Check your meeting’s audio settings for telephone access:

And check when setting up future meetings as well:

See this Zoom Support article regarding Meeting audio for additional information:

https://support.zoom.us/hc/en-us/articles/201362663-Joining-a-Zoom-meeting-by-phone 

[Jameswalter]

Dial an in-country number. If you dial a toll number, your carrier rates will apply. You can find the numbers on your meeting invitation or view a full list of international dial-in numbers.
You will be prompted to enter the meeting ID - the nine (9), ten (10), or eleven (11) digit ID provided to you by the host, followed by #.
If the meeting has not already started and join before host is not enabled, you will be prompted to enter the host key to start the meeting, or to press # to wait if you are participant.
You will be prompted to enter your unique participant ID. This only applies if you have joined on the computer or mobile device or are a panelist in a webinar. Press # to skip.
You may be prompted to enter the meeting passcode, followed by #. This passcode will be included in the meeting invite provided by the host.