Business account disabled

Hello there I am contacting you using my FB account. My account to which I no longer have access to the email account has been disabled. May I know why please? It is the same details such as name etc, just the email address is different.

Share screen document forwards to next page on my screen but not the other screen

Help for me on the failure of the login and joining the zoom meetings

I cannot login my account and join the zoom meetings through the zoom.us. It showed me that the network was not work and let me check whether the network was work or not. However, the wifi network does not have any problem. Therefore, the problems se...

Holding multiple meetings simultaneusly

We have subscribed to a Zoom PRO Plan. We would like to know whether it is possible to plan and hold two (or more) meetings simultaneusly with the same account. If not, which plan do we need to buy to be able to do so? Moreover, we would like to unde...

cloud recording status

I try to do “cloud recording” today, but I missed to push the stop button at the end of the meeting, so recording status is continuing even now. Could someone please support me?

MS Modern Wireless Headset mic or audio but not both

HiI've got a MS Modern Wireless headset and when setting up audio for a Zoom call, if I test the speaker, I hear audio. If i then select the Mic to be the headset mic, audio stops. Can anyone tell me how I could look to resolve this?

Powerpoint Pausing need to show presenter

When sharing my screen to show some Powerpoint slides the viewers naturally see the slide and me in a small window. My problem is that I want to show a few slides, then revert to them seeing just me speaking and then repeat the process but if I pause...

Thin Client with Zoom meeting

 Thin client user connect Citrix xen desktop to VDI-2 .VDI-2 in Lan2 can not go to internet,so it connect to VDI1 to run Zoom meeting.Is that possible install Zoom media plusin on VDI2?or The VDI1 can redirect audio/video dat to this IGEL thin client...

Zoom Participant left event email field is empty

Hi, I listen to meeting.participant_left event in order identify the participant. But unfortunately the returned object from this event does not return the email. It only returns the id, leave_reason, leave_time, user_id, user_name. But when the part...

Live captions in meetings when I am not the host

I cannot fiure out how to enable live captioning when I join a zoom meeting where I am not the host. I have asked the hosts to enable it from their end. When the meeting starts, they say they see CC on their screen, but I do not/ What step am I missi...