For the first time today zoom disconnected while I was recording a personal video. No one else was in the meeting. I always record in the icloud - it mentioned no space left and to record on the computer which I did. Same problem. I checked the storage and there are no videos saved there as they delete every 7 days.

Any ideas?

Tengo la cuenta con la licencia activada pero no puedo hacer 2 videollamadas simultáneas.

He intentado seguir los pasos que me indican en la web pero no encuentro en ningún lugar  Unirse a distintas reuniones al mismo tiempo en su escritorio. Podrían  enviarme un video explicativo de como hacerlo, tengo una reunión urgente y necesito una solución para mañana.

Un saludo.

A recent upgrade to "Version: 5.12.2 (11434)" seemed to happen automatically, and afterwards many of my configuration settings had become different -- they were reset to the defaults. Specifically:

• Camera original ratio
• Mirror my video
• Stop my video when joining a meeting
• Enable stop incoming video feature
• Mute my mic when joining a meeting
• Automatically join computer audio when joining a meeting
• Window size when screen sharing

Pretty much everything I had changed was reset to its default.

I'm not happy about that. I would have expected the upgrade to have been tested sufficiently to ensure no undesirable side effects.

I'm using Mac OS v10.13.6.

P.S. Any dismissal of this issue on the grounds of Mac version should be backed up by evidence, not just an assumption. Thanks.

Al iniciar zoom (web o aplicación) me solicita el passcode. Me aparece el recuadro para ingresar el código, pero reviso mi buzón y no recibo el passcode. Uso la opción RESEND, pero de igual manera no recibo ese código. ¿Pueden ayudarme con este problema?

Hello, I recorded my friend's funeral 6.5 months ago and I would like to watch the recording, I cannot see any recordings in my account, and apparently Zoom deletes recordings after 180 days. But I'm wondering if Zoom might still have access to prior recordings from their end? 

If my meeting is set to allow users from the US only, can this feature be bypassed with a VPN? If a user with a link to the meeting is outside the US but is using a VPN with an IP from Miami, for instance, will Zoom let them in or will they be blocked? 

Thank you.