Hello, everyone. A bit of background might be in order. In 2018, my friend and I got Dell Inspiron 5370 laptops, 13.3 inch screens. Ever since we got these laptops, we've used them for connecting to Zoom meetings.

We have a very annoying issue that has plagued us since the beginning. We, one or both of us, would be in a meeting. We would be disconnected from any meeting, whether we were recording or not. This has happened to us when we were using Spectrum, and now, AT&T fiber optic internet, 1 gb down and up. Now, we are no longer reconnected when we are disconnected from a meeting.

I'd like some ideas on how this could be overcome. Is it the computer, seeing as we have used two different internet services with the same ones? Is it Zoom itself? If possible, I'd like not to need to replace the computers for a while longer. How would we even begin to troubleshoot this one? My friend is using Windows 10, and I'm using 11.

Hello, I need to remove some files from the cloud because I already reached the max allowed. I know how to do it one by one or selecting many, but need more specific filters or another faster way to do it. For example, how can I remove only all the Audio files between two dates? 

And another usefull thing would be that when I apply a filter and enter a specific meeting to remove one file, after removing it and come back, the filter should stay on showing me the updated results. In the present each time I come back I have to set the filter and search again.

Thanks.

hiya, on a chromebook, using chrome and it was suggested i stop the Chrome extension and re-start with Zoom Client Meeting (Desktop). i don't want to create a new, different email, so when i try to create an account for Client Meeting, it finds my existing one tied to the chrome extension.  any way to switch my email account to Client Meeting (Desktop) and "cancel" the chrome extension one?  thanks,

I am using a Dell All in One desktop. Within the last 2 days when I connect to a Zoom meeting, I am getting everyone elses video WITHIN my own video --they are flashing around (quite psychedelic)! 

In addition, I cannot hear clearly what others are saying as its ALL garbled and drawn out (lagging speech).  When I log off and log back in...its the same.  I am attaching 2 scrreen shots (please tell me which program is for my computers video) and #2 I am sending a screen shot of my zoom account page because it does NOT have a settings/wheel under my profile picture (I have noticed that tech support for other questions say to click on the settings wheel under the picture -- I cannot do that-- its not there)

It would be helpful to send me instructions WITH pictures of what to do.  

Many many thanks in advance!

I have tried uninstalling and reinstalling Zoom;

I have tried clearing cache/cookies;

I have rebooted my WiFi and computer;

I have uninstalled and reinstalled my audio driver (I cant find my video driver - not sure what its called)

Everything that sounds like it could be related to video -- I have attempted to update the drivers and each time it says I have the latest versions;