Video and Audio are garbled
I am using a Dell All in One desktop. Within the last 2 days when I connect to a Zoom meeting, I am getting everyone elses video WITHIN my own video --they are flashing around (quite psychedelic)! In addition, I cannot hear clearly what others are saying as its ALL garbled and drawn out (lagging speech). When I log off and log back in...its the same. I am attaching 2 scrreen shots (please tell me which program is for my computers video) and #2 I am sending a screen shot of my zoom account page because it does NOT have a settings/wheel under my profile picture (I have noticed that tech support for other questions say to click on the settings wheel under the picture -- I cannot do that-- its not there) It would be helpful to send me instructions WITH pictures of what to do. Many many thanks in advance! I have tried uninstalling and reinstalling Zoom; I have tried clearing cache/cookies; I have rebooted my WiFi and computer; I have uninstalled and reinstalled my audio driver (I cant find my video driver - not sure what its called) Everything that sounds like it could be related to video -- I have attempted to update the drivers and each time it says I have the latest versions;
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