Hi Zoom Community. . .

Here's our challenge.  We are training new employees via Zoom.  We understand how to watch their screen on a screen share.  But we want to integrate a PHONE CALL from an outside person into the Zoom session.  Then, we can watch how the employee processes the information on their screen.  Question is how do we bring in the outside caller without sending them a Zoom Invite? 

Could I make an outbound call, connect with the customer, then connect to my Zoom Invite?  Or is there some method on CONFERENCING the outbound caller into the Zoom session?

Please help, I would appreciate it.  Thanks!

we are using a display with a built in PC to use Zoom. We start Zoom on the built in display and can then share whatever we have on the built in display. We can connect a physical Blueray player to the PC, but there does not appear to be a way to Share this player through Zoom. Is this possible? Thank you

1. I am not seeing the meeting moderator's screen shares when in a meeting, just my own image or the gallery view.

2. I only see image of myself, even when "show active speaker" is selected. The only way I can hide myself is to select gallery view and hide self.

I’ve recently updated to 5.13 on macOS Monterey 12.6.2. Video feed for all my cameras (onboard Mac native webcam and external Logitech 922 webcam) cannot operate anymore: the image freezes. I was running macOS 12.6.1, so I updated, restarted: same issue.

Now the only option left is for me to roll back to the previous (working) version 5.12.9 (13190). A link would be much appreciated. Many thanks.

UPDATE:

1) Manage to find 5.12.9 on uptodown: https://zoom.en.uptodown.com/mac/versions

2) I can confirm that rolling back to 5.12.9 solves the issue: both the native webcam and the external webcam now behave as expected. So might be a conflict between macOS Monterey 12.6.2 (and 12.6.1 since I experienced the issues with this version, before updating in the hope of fixing the issue: the update to 12.6.2 did not solve the issue).

When selecting a registration link on a smartphone or tablet, it opens up the Zoom app instead of going to the web browser. However, when clicking on the link on a computer, the Meeting Registration page opens up correctly in the browser.

This is the first time this happened. Previous registration links worked correctly.

I would appreciate any assistance.

Thank you.

My zoom has gone crazy. First, when I schedule a meeting and save it to my Google calendar, I get an option to send out email invites. This used to work fine when I just entered the email of the person(s) being invited. NOW, it lists all the emails of those who are invited to future meetings and sends out invitations to everyone! Mortified! I've tried to delete those addresses but then it deletes their scheduled meetings too! So I uninstalled and reinstalled. Nothing. I tried to connect again with the Google calendar and it's telling me "Add failed, the calendar-related access permissions are not allowed." HELP! I'm running a business here and this is so frustrating!

After today's upgrade, the app is not functioning for meetings.

The pop-up doesn't open and the meetings are allowed only through the navigator, the app is not working.

The meeting quality from the browser is the worst.

I already tried to reinstall and also to reset the computer.  Does anyone know how to fix this problem?

Thx