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Picture not showing up when I log into a meeting

KevinG-Pa
Newcomer
Newcomer

I logged into a Zoom meeting and my picture isn't coming up...just my name on a black screen... I have my pic uploaded in my Zoom account... what else can I do?

2 REPLIES 2

sachinzoom
Community Champion | Employee
Community Champion | Employee

Hello,

 

Please follow this article to troubleshoot your picture issues:

 

https://support.zoom.us/hc/en-us/articles/10138985918349-Troubleshooting-profile-picture-issues

 

If this helps, please accept the answer as an accepted solution.