Let's not throw the baby out with the digital bathwater
There currently is no way to notify support that Zoom-approved methods of determining whether or whether not we are indeed we - how then to notify Zoom when in fact, all along, we have always been, WE!!! I was forced to answer a numeric quiz (tied to my email on a computer I wasn't using yes, but shouldn't have had to) that I eventually got answered only to be told multiple times that the answer to the numeric puzzle was incorrect & then account locked. Please tell me that you have a plan to consider this matter objectively & seriously (2FA aside for now, I'm considering that too as an option but with the current demonstrated abilities of Zoom's staff, I'd wonder if that would solve the problem or just make it more difficult).
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