During our Zoom church service, we switch to a mic on the piano in order to hear the music being played.  The first few notes are heard and then the audio cuts out.  When talking directly into the mic, the words can be heard on Zoom.  We have tried several mics with the same results.

We think we have adjusted the setting related to the level of background noise to allow the most noise, but it still cuts out.  Any suggestions?

Greetings to all,

May I know if there is a way we can track the details of the meeting we have attended such as date, time, Duration, and no of participants attended.  If there is a way, can I know how can we do that? If not, can we request the ZOOM developer to look into that for us? There are situations we need to provide evidence to management for our activities.

Thank you

Kelvin Ng

Hi there,

I recorded an interview with a client yesterday but when I try and play it back, I get this error message:

The media playback was aborted due to a corruption problem or because the media used features your browser did not support.

And when I download it - both video and audio files - I can download the audio but with the video portion,  I get a black screen and can only hear the audio - can't see any video.

Any ideas how to recover the video - it's a testimonial video for my website.

Thanks, Katherine