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When recording and saving to my computer, there is a grey box that comes on the screen for where the control panel resides. And from where I turned off my video. This issue does not happen with other programs except Zoom. I have redownloaded Zoom, and it has not fixed the problem. Please advise.
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Thank you for reading. First I was in meetings but unable to turn on my camera, then I was unable to sign in, now I am unable to access my account at all. I have uninstalled and reinstalled the program.
The host chats with waiting room people for security. Most can chat back but a few can't and get an error message, and we can't figure out why. They may text me as my phone number is normally listed with zoom info for our organization. But not all know to contact me or they just get frustrated and leave. How can we figure out why some can't chat back and how to help them.
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We recorded a zoom meeting and everyone had sound during the meeting but upon playing the recorded meeting there is no audio. What is causing this issue?
Our company pays $300 per year for whatever plan we have. We have two administrators - me and Art. Art set up a meeting with clients. But before the meeting started he had a medical emergency and went to the hospital. When our clients tried to get in, they got "Waiting for the host to start this meeting." I tried to go into our account and start the meeting. I couldn't find it - or any of Art's scheduled meetings - anywhere. So no meeting and we looked terrible. What is going on? Why can't I access meetings on our on account. Also - how much do I have to pay to get actual technical support from Zoom? Thank you.
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I received a Zoom meeting request. However, I cannot join because I get the following message that I don't have a commercial Zoom account.
