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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Latest Posts Trending Posts Solved Unanswered

Resolved! Webcam is distorted in ZOOM only after meeting starts

When I set ZOOM up for a meeting and check my audio and video, etc. everything is fine. Then the meeting starts and my video from my webcam starts to get distorted. I have tried many things, like updating camera drivers, uninstalling and reinstalling... Show more

When I set ZOOM up for a meeting and check my audio and video, etc. everything is fine. Then the meeting starts and my video from my webcam starts to get distorted. I have tried many things, like updating camera drivers, uninstalling and reinstalling ZOOM, but nothing works. Plus, this happens on an HP and Dell laptop running Windows 10.

 

Would resetting laptop to factory settings help? Thanks for any input that will lead to a successful outcome.

 

William Burke


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reply-icon Latest Reply - 

Post-Meeting Survey for All (including Host) to Answer

As the meeting's host, is it possible to issue a post-meeting survey (within Zoom) that appears for all attendees - including the meeting host? Right now, only the participants are receiving the survey (not the host). 

 

 

Can not install Zoom desktop application - My Zoom application was glitchy so I looked that up on t

My Zoom application was glitchy so I looked that up on this forum and it was said that my mac was missing 2 files (I got an error code: 10008) so I uninstalled the application, and then I installed the application. There were two choices, the main do... Show more

My Zoom application was glitchy so I looked that up on this forum and it was said that my mac was missing 2 files (I got an error code: 10008) so I uninstalled the application, and then I installed the application. There were two choices, the main download and another for macs with a certain chip.  I tried both and neither will open, it says it's not supported by a mac.  So, I am paying for Zoom and have a big meeting tonight and I can't download the application.  Can someone help me with this? I have a2 year old mac running Ventura 13.2.1

Thanks, desperate Molly


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reply-icon Latest Reply - 

Resolved! sharing meeting recordings

I recorded a meeting and am trying to share it.Poeple that I sent it to are telling me that it requires a pascode, so I sent to the settings and took away the passcode for accessing recordings, but it only applies to future meetings.Where do I find t... Show more

I recorded a meeting and am trying to share it.

Poeple that I sent it to are telling me that it requires a pascode, so I sent to the settings and took away the passcode for accessing recordings, but it only applies to future meetings.

Where do I find the passcode for recorded meetings? I tried the original meeting passcode but it's not valid.

Thanks in advance 🙂


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reply-icon Latest Reply - 

Zoom support issues

I believe there is an issue with my organizations account or support for the account. I called the zoom number and pressed 2 for tech support. I then entered my personal meeting ID followed by my host id. I was then told my account did not have phone... Show more

I believe there is an issue with my organizations account or support for the account.  I called the zoom number and pressed 2 for tech support.  I then entered my personal meeting ID followed by my host id.  I was then told my account did not have phone support available and to use the community forum or Chat support.  I tried Chat support while logged in and I was told by the chat bot I did not qualify for that support either.  It then said to contact the account admin for more help (My account is account admin). Output from chat below.  We have Professional license with 10 users, how can that no qualify for support?  If that is the case we will have to look for another meeting option, paid 10 user account with no live support is not acceptable.

Unfortunately, your account does not have access to live chat support. 

We recommend viewing our online resources below 👇

Online Resources 

You can contact your account admin for further assistance. You can find the admin's contact information on your Zoom Account Profile page .

You can also ask questions, find answers and connect with peers in the Zoom Community. Click the link below to join 👇


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Tech problems

Good morning.I use Zoom for online piano lessons. Lately I have experienced a lag of approximately two seconds. This doesn't work for a musical instrument. Also, although I can employ the original sound for musicians, anyone that I am teaching on an ... Show more

Good morning.

I use Zoom for online piano lessons.  Lately I have experienced a lag of approximately two seconds.  This doesn't work for a musical instrument.  Also, although I can employ the original sound for musicians, anyone that I am teaching on an Apple device apparently can't.  Since I pay by the year, I'm dismayed to have options removed.  Zoom, on occasion has abruptly shut down in the middle of a lesson.  It has also given me a 40 minute shutdown, in spite of the fact that I pay for the more expensive plan.

 

Thoughts?

 

Thanks!


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audio sur haut parleurs externes

Bonjour,Depuis mon changement de PC et installation de windows 11, je n'arrive plus à demander le son sur un haut parleur JBL externe. le systeme Zoom ne me propose que le son de l'ordinateur et plus le bluetooth.Avez vous eu ce probleme? comment est... Show more

Bonjour,

Depuis mon changement de PC et installation de windows 11, je n'arrive plus à demander le son sur un haut parleur JBL externe. le systeme Zoom ne me propose que le son de l'ordinateur et plus le bluetooth.

Avez vous eu ce probleme? comment est il possible de le résoudre?

Merci

Christine


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Zoom meeting closed (crashed?) and I need to access the chat

I am an administrator of a regular meeting. Usually at the end of the meeting I save chat manually. This time the meeting suddenly stopped, and I couldn't save the chat, but I urgently need it. How can I access the chat?

No Paring code for controller

I've installed Crestron MX-50 system with two screens.
Unfortunately instead of Paring code for controller I am getting Unlicensed Room view on Displays.
How I can get the paring code for controller with this system?

reply-icon Latest Reply - 

Recording in immersive view

Hi I have an issue with local recording of a Zoom meeting using immersive view. Whenever I record a meeting, all my guests are in excellent HD quality, but me, as host, am very blurred and in low quality, as is the immersive background image (which i... Show more

Hi

 

I have an issue with local recording of a Zoom meeting using immersive view.  Whenever I record a meeting, all my guests are in excellent HD quality, but me, as host, am very blurred and in low quality, as is the immersive background image (which is perfect quality on screen and for everyone else)!  This happens no matter what camera I use, or what computer.  I have tried using an iMac, MacBook Pro and a brand new Mac Studio, but the result is always the same—the recording of the host and background is low quality, whilst the recording of all other guests is perfect.  I have checked that my Zoom setting is set to HD and the account is set to 'Group HD' recording.

 

I would be very grateful if somwone could suggest a fix (or workaround) for this as a matter of urgency. I have attached a screenshot from today's recording where Steve (the speaker top centre) is the host and recording on the account to his iMac. As you will see there is a real difference in the quality of his video to the rest.  He has the latest, top of the range, Logitech Brio camera.

 

Many thanks!

 

Warmest regards

 

Stephanie


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