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NO AUDIO-->Please help me figure out how to "update" my Zoom Account, audio is not working on both my iPhone, and my ancient MacBookAir.... Already changed passwords, logged- out, shut down, re-started. I tried calling their 888 number (to no avail) & I put in my ten-digit personal meeting id # plus my 6 digit key number & zoom bot on phone said "account not found" ...I've used zoom, like everyone, on both my cellphone & laptop for the last 3+ years. Any answers? Thanks
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realice una reunion estaba en modo de grabacion al terminar la sesion no se mando a la nube por falta de espacio , me pido actualizar el espacio de almacenamiento lo hice pero me mandan un correo donde en unos dias se deshabilitara el video........... como hago para recuperar esa sesion.... GRACIAS
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I recorded a Baby Shower last Saturday and now when I click on Export, it downloads the file as Excel. There's not a dropdown menu to change the selection. Any help appreciated for the new mama.
I see that we can do a local recording of separate audio feeds for the first 80 participants that speak during a meeting. I tested this advanced recording settings with the interpretion option (available with webinar, but the interpretation option can also be used in zoom meeting). Unfortunately, as soon a translator is assigned to an interpretation audio channel, his separate audio recording remains silent, unless the computer doing the local recording selects the appropriate interpretation language for this translator. But then, this is the only translation we can record on a computer, even though we may have other languages available with interpretation service. The only way we can record each simultaneous interpretation is by using many device as participants in a zoom meeting, selecting a different language to record. So for us, recording multiple translation during a zoom meeting with only one computer would be a great feature to have. Is it something developpers team at zoom can implement with the zoom client soon? Or if there is a way to do it with the actual version of zoom. I would appreciate if you can show me where to find some documentation in zoom support. Many thanks for any information that you can give us on this topic.
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I used Zoom extensively last year and never had this problem. This is what is happening today. The participants could not see the invitation to the breakout rooms. They did not have the "more" dots to get to breakout rooms. This truly puzzled me: They can't see the list of rooms even when I shared my screen. I have attached a screen shot below. They could see the picture that is behind the list of rooms. Fortunately, this was a test but we need a meeting with ~100 participants with breakout rooms Any help appreciated!!
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I need some help. I want to restrict watching time of zoom records. How can I do?
zoom calls keep dropping audio connections .. looking at network diagnostics, it shows errors on the hops as below