Zoom desktop for Mac with stereo mic (Shure MV88+) only sends mono audio. Original sound is on.

I just bought the Shure MV88+ to use for remote viewing / recording of a rehearsal via Zoom, but I can't get Zoom to send audio from this device in stereo, despite double checking all the settings. I have a Pro plan and have enabled stereo audio in t...

Country connect

Can I connect with participants in Cameroon Africa?

1 person unable to join my zoom room

One person can't join my zoom room. It gets stuck with it saying 'joining' on my end and the loading circle doesn't progress on her end. Other people can join my zoom room, and she can join other people's zoom rooms, so it doesn't appear to be a conn...

Zoom record/playback

I recorded some session om Zoom - the host allowed me to do that. I eventually got them converted but when I play them, all I get is the image from the webcam - not from the screen activity I recorded. Any ideas anyone?

Desktop goes black while in a call

I noticed that sometimes while being in a call and moving cursor on my desktop it starts to partially get covered in black squares unitl it gets completely black with only icons remaining - is this something that just happens? After restarting laptop...

Zoom participants unable to join with the link sent, says I am in another meeting when I am not???

Hi All,I have an issue in that when I send a Zoom link in advance, and then at the due time start the meeting, invited attendees see the message that I am in another meeting when I am not. They cannot get into the meeting unless I send the link from ...

Password protect Webinar and update the banner

Can I add a message to the Webinar banner that tells the user to call me for the password when they connect to the meeting? My organization is going to password protect a weekly Webinar. We have announced the new password requirement but I know that ...

changing account password

change account password, how? 

Participants: I can get on Zoom, but participants are not allowed to join in. Any suggestions?

Passcode Changes

For months now my organization has experienced a frustrating problem: re-occurring Zoom meetings in which the passcode changes on its own. When we log in for the meeting there is inevitably a flurry of emails from people saying the passcode isn't wor...