Hi All,

I'm trying to reset a user's 2FA by following this document 

https://support.zoom.us/hc/en-us/articles/360038247071-Managing-two-factor-authentication-2FA-#h_c80df58c-ed9c-4174-8ea9-7b41b98cbccc

It's asking to provide the user's password to reset 2FA but it's throwing an error saying the wrong password.

Please guide me to reset the user's 2FA without having the password.  

Is it possible to get an older version of Zoom. On my PC I am getting total distortion of my image with the images of others on the call coming in and the image progressively overexposes and burns out.  This happens on both cameras I have attached to the PC. Every time. It never happens with Teams call. So it must be a problem with the particular software download. Any suggestions please? it means that Zoom is useless on the PC. I have had to move to the iPad. 

Je veux passer de Zoompro à Zoom affaires. J'aiemrais acheter 1 licence à 270$ CAD an. Mais il propose seulement 'acheter 10 licences. Je ne veux pas quoi faire.?

Mon abonnement me permet 100 utilisateurs et je veux en avoir 200. Comment faire?

Dear Zoom Video Communications Team,

I am writing to request your assistance in regards to an issue we experienced on Friday March 10th and Saturday March 11th 2023. Our team was unable to log in to host a meeting on both of these days and we were unable to determine the reason for this issue.

We think an unauthorized used gained access to the account and changed the log in 

We would greatly appreciate your assistance in identifying the cause of the issue and helping us resolve it. Our team has checked our internet connectivity and other potential causes, but we were still unable to determine why we were unable to log in to the platform.

We kindly request your team to investigate the issue and provide us with any necessary support to ensure we can continue to use Zoom effectively for our virtual meetings.

Thank you for your prompt attention to this matter

Hi All,

I have been using Zoom for 3 years, however, I have recently noticed that there are some changes in meeting "reports", specifically the active host reports, where one exports the participant names, emails, join and leave time, and total duration in minutes. When we used to export the detailed report with each join and leave time for each participant and the same report with a "unique users" box checked, it always showed the total duration in minutes exactly as in the detailed report, however, since this year, the detailed report is generated with a total duration in minutes approximated to the closest minute. For example, if one had a 15 seconds difference in the time of joining and leaving the meeting, the detailed report will show it as 1 minute. Therefore, this builds a considerable difference between the two reports in terms of total duration in minutes, especially when we expect to use these numbers for administrative purposes in the training domain.

Did anybody encounter this? is there any setting in Zoom that can revert the settings to the old way?

Thank you.

Dear members,

Greetings of the Day !! Seek your support on something related to limited cloud space and transferring to our own cloud ( Google one ) to free space from Zoom cloud. This facility in not available as of now and one has to download all in computer hard disk and free the space. 

Could you pls, guide to auto sync with our own cloud storage 

Could you please help as we are a NGO ( non profit ) 

Thanks & regards