Zoom Meetings
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Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

I need to access a recorded meeting so I can rewatch it!

but when i open the link to access i'm asked for a passcode and i can't find the passcode. it's quite frustrating to navigate e zoom for me. thanks for any help 

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Multiple participants' breakout room icon disappeared during a session

Hi! During a training session with participants in Mongolia, several of our participants no longer had the breakout room icon. They were also unable to find it by clicking "more." This was true of users on phones as well as laptops. One of them even ... Show more

Hi! During a training session with participants in Mongolia, several of our participants no longer had the breakout room icon. They were also unable to find it by clicking "more." This was true of users on phones as well as laptops. One of them even left the meeting, completed an update, and joined the meeting again. Still, no icon. We use the self-select breakout rooms, and the majority of our participants did not have this issue. 


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confirmation code

i would like to get an sms notification via telephone but only option is email . and email is i dnt have access to

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Scheduling meetings with separate licences

My company has a zoom pro account with 2 licenses / users. I am the owner, and the other license is an admin. When I schedule meetings for the admin user, he can join but the invited guests cannot - it says "waiting for host to start this meeting". W... Show more

My company has a zoom pro account with 2 licenses / users.  I am the owner, and the other license is an admin.  When I schedule meetings for the admin user, he can join but the invited guests cannot - it says "waiting for host to start this meeting".  We need to be able to host separate meetings from our licensed accounts at the same time.  Why is this happening and how do I schedule meetings for his user account that will work on his own?

I have not been able to find anything to assist in scheduling and it's getting emergent.

Thank you!


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Pulling a report to pull chat comments from a meeting

How can I pull a report to capture the comments that were made in the chat?

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Call keep freezing

 

This past two days I keep getting a message about poor signal quality.  Meeting calls keep freezing.  I have attached image of stats.  What do I need to do?  Thanks 

Downgrade from Pro to Basic Plan

I have a Pro account and am wanting to downgrade my account from Pro to Basic.I initially set up my Zoom account for my non-profit Heartland Renewable Energy Society (HRES). The HRES board has determined to create a Zoom Account directly rather than ... Show more

I have a Pro account and am wanting to downgrade my account from Pro to Basic.

I initially set up my Zoom account for my non-profit Heartland Renewable Energy Society (HRES).  The HRES board has determined to create a Zoom Account directly rather than use my account, and has now done so.  I needed to wait until our board meeting on February 3 for a final Zoom account strategy. This was after my annual billing date for my personal Zoom account of 1/23/2022. 

So, I need to downgrade my personal account from Pro to Basic.  I would like to pay the monthly Pro fee for one month and then go to a Basic plan following that.  However, I am locked out of making any changes to my personal account while an accounts payable balance exists.  Please let me know how to proceed.


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Suggestion re: Breakout Room Timer

I'd love it if I could reset the timer AFTER I've put people in Breakout Rooms. Sometimes I forget to change it or want to add more time.

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Suggestion for Breakout Room Timer Extension Feature

I wanted to share an idea for a feature that I believe would enhance the breakout room experience even further. Currently, breakout rooms are set to automatically close after a specified duration, which works well for most situations. However, there ... Show more

I wanted to share an idea for a feature that I believe would enhance the breakout room experience even further. Currently, breakout rooms are set to automatically close after a specified duration, which works well for most situations. However, there are instances where we need to extend the breakout room time beyond the initially planned duration.
My suggestion is to introduce a "Timer Extension Request" feature that would allow hosts to request additional time for breakout rooms when needed.  This feature could be integrated into the breakout room control panel or should pop up after choosing "Keep Rooms Opened" option when the timer ends.


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