I had to record some interviews to my computer since I couldn't figure out how to get the correct view while saving to the cloud (gallery as opposed to speaker) in my settings. Three of the recordings seem to have issues. I can't open two at all (get an error when I try to watch them or listen to audio) and for one, I can only open the audio. I have a feeling that there's nothing I can do about this since I didn't record to the cloud, but thought I'd ask for help, just in case. Any help would be appreciated!

I just recorded an important interview. I ended the call. Zoom started converting the recording as it usually does and then  it was almost done converting and crashed. Now I can't find it in my recording trash, under my recordings, or in my computer trash. Does this mean that interview recording is gone forever? Is it better to just always save on iCloud now?

Thank you. 

Greetings. I'm looking for a way to determine how much time each participant spent talking during a meeting. A simple pie chart or list of participants with talk time would be perfect.

I have tried several of the marketplace apps, but they are intrusive (I don't like a bot participant in the meeting as it biases the participants to talk more). In some cases, I would pay much more than the value of the simple analysis.

I only need a tool to review the recording; nothing live is necessary. 

I have looked into Otter.ai, Fireflies.ai, etc., but they are bloated for my simple need. I have tried transcribing with Google's cloud tools, but that was not efficient. 

Bard seems to think Zoom has a feature called Zoom Participant Insights, but I can find nothing on this. I'm a PRO user, so hoping something is already available that I have overlooked. I have turned on the Beta of Meeting Summaries with ZoomIQ but nothing shows up there for some reason (no meetings listed).

Any advice? Thanks in advance for any help!

today during a live zoom meet , when i share a slide sharing option , after few minutes of working properly , it blanks 

so i have to end the zoom meeting and restart the zoom , all the participants have to rejoin again  

this happens three times  today  

 please resolve my issue

thank you 

Hello - we have instructed employees to go into their settings and enable the Live Transcription option on their Zoom account so that when they are the host of a meeting, the live transcript option is available to people who need them. 

However, a few times a week, we encounter a user who has not done this and the live captions are not an option.

Rather than require over 100 people to do these steps plus all new hires- is there a way to enable the live transcripts to be available at the company level by default? 

Microsoft Teams and Google Meet both have them automatically enabled for the user to turn on as needed for accessibility.

Thank you!

Hi, so I don’t know what location to put this under but I hope someone can answer my question. I have a random user on my Mac that’s called “carroll” and after doing a little research I’ve read that apparently it was made by Zoom. I used Zoom on my computer for college and I just recently saw the user on my computer so I’m not entirely sure if it was created by Zoom but it’s the only thing that makes sense. I don’t have zoom on my computer anymore though. Has anyone else had this problem? I deleted the user but it’s still in my trash can. I’m not sure if I should permanently delete it yet.