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Zoom AI Companion2022-09-03 12:34 PM
Hi, so I don’t know what location to put this under but I hope someone can answer my question. I have a random user on my Mac that’s called “carroll” and after doing a little research I’ve read that apparently it was made by Zoom. I used Zoom on my computer for college and I just recently saw the user on my computer so I’m not entirely sure if it was created by Zoom but it’s the only thing that makes sense. I don’t have zoom on my computer anymore though. Has anyone else had this problem? I deleted the user but it’s still in my trash can. I’m not sure if I should permanently delete it yet.
2022-09-08 02:47 PM
Hi @Kiki15! I have assisted in converting your inquiry into a support ticket so that our team can investigate further. Please watch out for a follow-up email with information on your case. Thank you!
Carla,
Zoom Community Team
Please click Accept as Solution if you found this reply helpful. Thank you!
2023-07-06 09:55 AM
Hi Carla, I have the same file on my Mac. What was the resolution?