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Newcomer
September 3, 2022
Question

Random user on Mac

  • September 3, 2022
  • 2 replies
  • 8 views

Hi, so I don’t know what location to put this under but I hope someone can answer my question. I have a random user on my Mac that’s called “carroll” and after doing a little research I’ve read that apparently it was made by Zoom. I used Zoom on my computer for college and I just recently saw the user on my computer so I’m not entirely sure if it was created by Zoom but it’s the only thing that makes sense. I don’t have zoom on my computer anymore though. Has anyone else had this problem? I deleted the user but it’s still in my trash can. I’m not sure if I should permanently delete it yet.

    2 replies

    CarlaA
    Community Champion | Employee
    Community Champion | Employee
    September 8, 2022

    Hi @Kiki15! I have assisted in converting your inquiry into a support ticket so that our team can investigate further. Please watch out for a follow-up email with information on your case. Thank you!

     

    Carla,
    Zoom Community Team

    Please click Accept as Solution if you found this reply helpful. Thank you!

    Newcomer
    July 6, 2023

    Hi Carla, I have the same file on my Mac. What was the resolution?