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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Random user on Mac

Kiki15
Newcomer
Newcomer

‎2022-09-03 12:34 PM

Hi, so I don’t know what location to put this under but I hope someone can answer my question. I have a random user on my Mac that’s called “carroll” and after doing a little research I’ve read that apparently it was made by Zoom. I used Zoom on my computer for college and I just recently saw the user on my computer so I’m not entirely sure if it was created by Zoom but it’s the only thing that makes sense. I don’t have zoom on my computer anymore though. Has anyone else had this problem? I deleted the user but it’s still in my trash can. I’m not sure if I should permanently delete it yet.

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2 REPLIES 2

CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2022-09-08 02:47 PM

Hi @Kiki15! I have assisted in converting your inquiry into a support ticket so that our team can investigate further. Please watch out for a follow-up email with information on your case. Thank you!

 

Carla,
Zoom Community Team

Please click Accept as Solution if you found this reply helpful. Thank you!


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

Seaport
Newcomer
Newcomer

‎2023-07-06 09:55 AM

Hi Carla, I have the same file on my Mac. What was the resolution?

 

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