cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

broken recording

Kate72
Newcomer
Newcomer

I had to record some interviews to my computer since I couldn't figure out how to get the correct view while saving to the cloud (gallery as opposed to speaker) in my settings. Three of the recordings seem to have issues. I can't open two at all (get an error when I try to watch them or listen to audio) and for one, I can only open the audio. I have a feeling that there's nothing I can do about this since I didn't record to the cloud, but thought I'd ask for help, just in case. Any help would be appreciated!

0 REPLIES 0