Hello! We have a VA scheduling meetings. All of a sudden several meetings that she is scheduling are showing on the google calendar as "free" instead of "busy". I am sure it is a simple fix, but finding it hard to trouble shoot as I am not with her when she schedules them. The problem we are having is since these meetings show "free" my boss is getting double booked. Any advice would be great! Thank you!

We are currently supporting a staff member that keeps having issues with using their webcam after they end a Zoom call. The staff member is on a Lenovo laptop, Windows 11 device. Once we reinstall the Video Driver (there is only one Realtek video driver for this device) it starts letting the employee use the webcam on Zoom again. This does not affect Teams. Has anyone experienced this issue? This will be the 3rd time we've re-installed the video driver to get Zoom to work for them. 

Hello!

I am trying to generate a meeting registration report, and when I enter the meeting ID or the date of the meeting it shows no data. It also shows no data as a result when I search for meetings I have already generated registration reports for in the past. Why is the registration report not generating properly? I am logged in and have done this same process several times in the past.

Thanks! Abbey

I am going out of the country for 6 weeks so another person needs to be the host. I was able to register the new host as a user but I was only able to sign him up for basic service which is the free service so his time is limited to 40 minutes. Does anyone know how to access our full service for the new host?

I met with my vocal coach today, and she could hear me perfectly well through the mic on Zoom. However, when I tried to play a backing track from my computer system (Macbook Pro) to accompany my singing, she could not hear any sound. This has worked perfectly up until now. How do I troubleshoot this?