To Whom It May Concern:

I have always joined Zoom meetings from within Google Chrome as the captions produced by Google Chrome Live Caption is more accurate that the captions produced directly from the Zoom application.    I have always been able to use Google Live Caption when I am in a Zoom meeting and I see everything that everyone is saying.  Since the past three weeks, Google Live Caption no longer displays what participants are saying in the meeting.  The  only thing that will display are the words: "This meeting is being recorded".  

Please note that my Zoom application is version 5.14.6 (15434).  Please assist in resolving.  Thank you.

When I send invitations to meeting attendees, the invite goes as correctly.  The link, time, date, subject, etc. are all there.  When the invitees receive the invitation in an e-mail, there is basically nothing there when they open the e-mail.  What is happening?

I have a paid premium account. I have been unable to schedule any meetings for over 15 hours now. Everytime I try to use the chat or phone number it says my account does not support help. I am so incredibly frustrated. Anyone else having an issue with Zoom today?

Recently it was noticed that our custom portal no longer has the ability to view the profile of the logged in use and choose sign out.  It is an option on the zoom.us page when logged in.

What code do we need to add to our custom branded portal header to add back the option to logout?  See two screenshots of our custom branded url and the zoom.us url.

Recently the online version of Microsoft Outlook has been updated to the "new" version of Outlook. I believe this may be related to the problem we are having.

We've tested multiple users, and they can not see the zoom icon when scheduling a meeting using the online version of Outlook. We can add and remove the "Zoom for Outlook" add-in from the "Get Add-ins" button but it does nothing. At no point will zoom be available to use in the Outlook 365 web version when creating new "events."

Hey there,

I joined a meeting without joining my computer audio - I just closed the join computer audio window when it came up so the 'join audio' icon with green arrow in headphones was in the bottom left as per screen grab attached.

I assumed people on the call could not hear me. I was then asked to mute my mic by the admin. Were they just noting my mic wasn't muted visually before the talk I was attending began or could they actually hear me? 

Thanks!