I am unable to uninstall Zoom from the control panel Program and Features.  it cannot find the file

C:\ProgramData\MspPlatform\PME\ThirdPartyPatch\Downloads\7694e632-dd08-4309-9af7-b017ae248b6e\

Also unable to update, it is saying the version has to be higher.  

username is ***********

using free version.

I appreciate your help.

Kim.

I am trying to record meetings for later sharing with others.  I do not know which version of Zoom is on my 2021  ASUS Chromebook but there isn't a record button visible. I also do not see anything under the "more" button about recording. Should I update the version?  I have already done that twice.  Nothing comes up. 

On a side note, the "virtual backgrounds don't work on this version (or computer) either.

MY pc restarted in the middle of a call I was hosting via my personal room. During that time, Zoom left the call open and slid the host role to someone else on the call. Is that a setting I can disable? Based on the nature of my calls, I would prefer zoom to end the call for everyone and I can get them back together at my discretion.

I am running Zoom 5.17.11 on Mac OS Sonoma 14.4 and experiencing the following odd behavior:

1. During a Zoom meeting, when I click on a window other than Zoom and then click back on Zoom the volume automatically drops 50-75%

2. I cannot type anything into Chat

3. When I click on Mute or Stop Video the secondary menus appear and then disappear. I cannot, for example, change my speakers. Same with Security and Participants. They don't work. 

Has anyone else experienced this? Any suggestions?

Thanks,

Richard

Hi 

I have a Polycom Group Series 310 Video Conference device.  When  I am in a Zoom Meeting, the device  disconnects from the meeting at 15  minute intervals. 

I have reset the device to factory settings which did not work.   

The device is connected to a 4G Router. 

Thanks