I know that error code 13215 means Chinese users have to upgrade their accounts to join the meeting.

But I have 4 zoom accounts, and 2 of them don't have this issue, Chinese users could join our meeting without upgrading or registering the zoom account, but for the other 2 zoom accounts, Chinese users couldn't join meetings without registering an account.

So my question is why there's difference between?

I have Business Pro membership and recorded a meeting via the cloud.  I received an email with the recording, but didn't receive the second email with the transcription.  I went in the settings and I am not able to retrieve the transcription there either.  How do I get this transcription and make sure I get future ones?  Thanks!

I recently  recorded a meeting featuring a speaker simultaneous sign language interpretation.  I spotlighted the speaker and the 2 ASL interpreters.   I recorded the meeting but when I downloaded the recording, only the speaker was recorded.   HOw can I make sure all of the spotlighted speakers/video is recorded?  This was really disappointing!

I use two devices when I am on a meeting. I have my laptop to look and talk into and my iPad to illustrate and teach with. After the new update whenever I hit “share screen” on the iPad it automatically connects to audio and does it again when I stop sharing which sends a screeching noise to my audience. I did not have this problem prior to the latest update and have been unable to find a solution. 

Has anyone else had this problem? If so, how did you fix it? 

Any suggestions are welcome! 

Thanks in advance 

A LOYAL zoom user lol 

We have a number of recurring meetings on 2 different accounts. Recently, I've had to change some meeting times for scheduling convenience. The problem I'm having is that in the listing of all the meetings. The meeting times are listed under the title of the meeting and under each individual meeting. The problem is that while I've successfully changed the times of all the meetings the title still shows the old time. This is confusing for our zoom hosts (there are many)

I am unable to paste a screen shot of the problem. So I'll type it out:

5:30 - 6:45 PM  The the title of the meeting shows here

4:30 PM Pacific Time  - This is the corrected time

(US and Canada)

Any advise?

hi. it happens that during a conference, regardless of the time, whether it's the beginning or the end, my computer freezes completely, the connected Bluetooth devices turn off and I see a system error window informing me that the zoom application is not responding. I can either close app or wait. The same thing happens while I share the screen. Because of this, it becomes impossible to hold conferences, i need to wait for some time until it is start working again and then reconnect the Bluetooth devices. The same thing happens if I listen sound through speakers or wired headphones. It doesn't just happen to me, but also my other friends. Lags are observed on windows 10 and 11 latest versions. I updated the drivers, rebooted the PC, reinstalled zoom, did cleaning, ran around the campfire with a tambourine, etc. all that is possible and all in vain, nothing helps. I am writing this hoping that the developers will see the message and fix what they have broken with new updates and features. There is no stability in recent months.