Hello there,

We have uploaded a meeting recording couple days ago, and the video was good to go. Today, we wanted to recheck the video to make sure everything's fine, however, we saw issues such as frozing video, and the audio, not being in sync with the video.

Is it possible that a Zoom Recording file be corrupted after uploading? Or is this related to the internet connection?

We need urgent help as we are on a tight deadline.

Thank you.

Zoom forces an update to sign in. Downloading the latest version from https://zoom.us/download and running the exe file simply opens the app. I now cannot sign in or join any meetings with the desktop client. Any help or ideas? Do I need to uninstall Zoom and reinstall it?

I'm trying to see if it is possible to do automated translated captions for our entire audience. For example, I want captions to appear automatically and be translated to spanish for every person. I don't want each user to have to manually do it themselves. Is this possible?

Hi all. I just finished an important Zoom meeting but can't access the recording because it keeps saying "Recorded on a different computer".

- I've only used this pc

- I only have 1 zoom account

- I used my cell for the video/audio (not sure if that changes anything)

- I was not the host but a guest. The host allowed me to record

- When I go into the recordings tab I can see it there along with other previous meetings. However, when I click open I keep getting the same message.

- I didn't get to press end record or leave meeting as the host closed the window when the meeting was finished

So I just did a new mini meeting for a few seconds and that got saved properly and it opens up when I click on it.

Please help. Thank you.

I need to stress first that I've never had issues with the sound on this speaker before.  But now it seems like no matter what I do, if I try to go into a zoom meeting the volume is to the max.  I have been googling how to fix this and literally nothing does.  Let me tell you what I have tried so far:

Went into setting and put the audio at almost all the way down.  Tested the audio.  Still blasting and way to high.

Went into sound on my computer with the speaker.  Put it down to 2.  Tested the audio.  Still freakishly loud.

Went into sound mixer.  Lowered just zoom this time.  Tested it.  Sound still louder than the music I listen to.  And I listen to rock music.

Went into setting on my computer.  Went to the section where I can adjust for apps.  Lowered zoom too what is suppose to be very low.  Tested the audio.  Still so loud I'm afraid my neighbors hear it and are getting annoyed with me and all that testing.

Went to physically lower the volume on my speaker.  Something popped up on my screen to adjust the volume of my speaker.  I lowered that.  Tested the volume.  As quiet as a church mouse.  Just kidding.  Still so freaking loud I'm starting to feel like my soul is starting to leave my body to get away from the noise.

Ok all jokes aside.  How do I fix this?  It never did this before with my speaker.  Was it an update that could be affecting it?

My laptop is also not the most advanced I'll admit.  And neither is the speaker.  However, they both work well for what I need and work just fine.  So what do I do now?