Zoom Events and Webinars
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What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

Webinar Chat Feature

When comments are entered by participant on a Chat, is there a report that captures them.  I can't find any of the reports that have the chats included.

Enabling Interpretation in a Webinar that's Already Scheduled

I have a series of webinars scheduled starting tomorrow morning with approx. 100 people per webinar. Each webinar will have local language interpretation. Unfortunately I didn't realise that I needed to set interpretation up when I scheduled the webi... Show more

I have a series of webinars scheduled starting tomorrow morning with approx. 100 people per webinar. Each webinar will have local language interpretation. Unfortunately I didn't realise that I needed to set interpretation up when I scheduled the webinar. It seems that I can't set it up once the webinar has been scheduled. The problem is that I already have 100 registrants and can't schedule a new webinar. Is there any way to set up interpretation in a webinar retroactively?

 

Sorry, figured it out. It's possible when you click on "edit" for the webinar.


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Delegate unable to see questions asked by other people

I have had a few instances where delegates in webinars are unable to see questions asked by other people. Today I had around 250 people on the webinar and only one person reported the issue, I was in as a host and a delegate and could see the questio... Show more

I have had a few instances where delegates in webinars are unable to see questions asked by other people.  Today I had around 250 people on the webinar and only one person reported the issue, I was in as a host and a delegate and could see the questions.  How do I help them?


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waiting room message

I hosted a large group meeting and customized the waiting room at that time. Now, I customize the waiting room to be more generic and it will not replace the old message. How do I get rid of that original message?

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recording playback problem

I frequently pay for audiobook acting lessons which my teachers record on Zoom and send to me as Mp4s. For two or three years, I have had no trouble playing those recordings on my Macmini computer (2022 model). I have a free Zoom accountSeveral month... Show more

I frequently pay for audiobook acting lessons which my teachers record on Zoom and send to me as Mp4s. For two or three years, I have had no trouble playing those recordings on my Macmini computer (2022 model). I have a free Zoom account

Several months ago I began having awful problems whenever I played back a Zoom recording sent to me. The recording screen would freeze. The recorded image and background screens in other applications (if they were open) would bounce around the monitor screen. The recording screen would disappear and reappear. My cursor would disappear so that I wouldn't be able to close windows. Often the sound would continue okay, I just wouldn't be able to control my screen anymore. I certainly couldn't open or close other applications while the recording was going. The only way I could get any control was by shutting the computer down manually. When I booted up the computer and re-accessed the recording, it would playback well for a while, then the same problems would occur

I have had several Apple senior advisors work on this problem for me. They have not been able to help. Sometimes when the Apple people enter my screen they can see the problem happening. Although the problem ALWAYS happens when I try to view a recording, on two occasions, I couldn't get it to happen when an Apple advisor was screen sharing.

In order to view one recorded lesson my teacher put the recording on Youtube. When I tried to view the lesson through Youtube on Safari, I had the same problems described above. When I viewed the recording through Youtube on Chrome, I had no problem.

Apple cannot find anything wrong with my computer that is causing this. They told me I should contact Zoom.

I would very much appreciate any help you can give.


 

 


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Paid the webinar package but no webinar function activated.

I paid the webinar package (for a month) but there is no webinar function activated on the webinar page on the zoom portal. Please help asap!

 

 

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Turning Participants video ON by default in Webinar

How can I set the Participant's Video to turn ON by default in Webinar without making them Panelists?

Any help is highly appreciated.

 

Cheers!
Shashank Lakhotia

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Why are my team webinars not showing up on my account?

We have two licensed webinar users on our account. But if either of us creates a webinar, the other user can't see or edit it on their account. How can I see the webinars created by my teammates? 

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Stripe Payout

It looks like you can only get a payout from Stripe after event registration closes. Is there an option to recieve periodic payouts before registration closes? Our event has an in person component that we must pay for partially beore the event occurs... Show more

It looks like  you can only get a payout from Stripe after event registration closes. Is there an option to recieve periodic payouts before registration closes?  Our event has an in person component that we must pay for partially beore the event occurs and we'd like to be able to use registration funds to make those payments.   


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webinar confirmations in Zoom

I have signed up for webinars for various companies and do not receive the email confirmation with link. Please advise.