Zoom Events and Webinars
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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

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What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

Zoom Event Speaker EDIT SESSION PAGE Not Visible

I have set up my speakers with the ability to edit their sessions. I followed the instructions on how to access the EDIT SESSION PAGE, but it is not visible or accessible. I have a trouble ticket with Zoom at the moment, but I wanted to ask the commu... Show more

I have set up my speakers with the ability to edit their sessions.  I followed the instructions on how to access the EDIT SESSION PAGE, but it is not visible or accessible.  I have a trouble ticket with Zoom at the moment, but I wanted to ask the community just in case this issue has been seen by others.

My speakers DO SEE THE EDIT BIO section. I am looking for the EDIT SESSION PAGE. You are supposed to access this by directing your speakers to the EVENT PORTAL. Then, they are to VIEW SESSIONS and right-click on the session to see the EDIT SESSION OPTION.  

My speakers do not see anything to the right of their session list.  They only see their listing as the speaker.

I appreciate any insight that might help.

I am using the Zoom Event Page, on a Macbook Pro


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Closed Captioning on Livestreams of Webinars/Events to YouTube - Enabling of "CC" Button

Hello, I would like to know if it is possible, when livestreaming webinars/events to YouTube or other RTMP source, to have the closed captions created within Zoom to be available via the "CC" button in the YouTube player (instead of being baked into ... Show more

Hello, 

 

I would like to know if it is possible, when livestreaming webinars/events to YouTube or other RTMP source, to have the closed captions created within Zoom to be available via the "CC" button in the YouTube player (instead of being baked into the video) for better accessibility and viewing experience. Is this possible?


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Generic SENDER email address for zoom webinars

What is the generic SENDER email address that ZOOM uses when the ZOOM platform sends a registrant the info/ZOOM link for an upcoming webinar ... does anyone know, possibly, please?

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Zoom integration fail

Hello! I am trying to integrate my Zoom to a software called Flozy for my agency. this will help be book meetings and every single time I try to do so, it says 'Application not found'

 

What should I do?

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Notifiche

come posso eliminare l'audio delle notifiche: ogni volta che qualcuno entra in zoom oppure ogni volta che qualcuno scrive in chat parte la notifica audio

Zoom to Facebook business page integration.

Hello, I am trying to push our zoom virtual meetings to a facebook business page for live sharing of our event. However I am having trouble linking to the facebook business page. Can you please help. 

 

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Issues with Workspace release 6.0.11 (39959) desktop client - in-meeting Zoom Group Chat Wingdings

Hello! Looking for some help on an issue I've been having with webinars in Zoom since the 5/23/24 release. Here's some info about my device (Lenovo ThinkPad X1--upgraded with new Zoom Workspace on 5/24/24):Processor 11th Gen Intel(R) Core(TM) i7-1185... Show more

Hello! Looking for some help on an issue I've been having with webinars in Zoom since the 5/23/24 release.  Here's some info about my device (Lenovo ThinkPad X1--upgraded with new Zoom Workspace on 5/24/24):

  • Processor 11th Gen Intel(R) Core(TM) i7-1185G7 @ 3.00GHz 3.00 GHz
  • Installed RAM 16.0 GB (15.7 GB usable)
  • System type 64-bit operating system, x64-based processor 

Edition Windows 10 Enterprise

  • Version 21H2
  • Installed on ‎6/‎9/‎2023
  • OS build 19044.4412
  • Experience Windows Feature Experience Pack 1000.19056.1000.0

Whenever I copy and paste a link or text from a Word document into the in-meeting Zoom Group Chat chat, at some point during the webinar, my text will appear only in Wingdings font for hosts, panelists and some participants to see and cannot be toggled off to legible text. I have tried clicking More , and then changing the option from Everyone to Participant Can Chat With Hosts and Panelists and back again, but that hasn't worked . This is a pain point for training classes as our participants rely heavily on the in-meeting Zoom Group Chat and resorting unmuting everyone or breakout rooms can be disruptive or just not feasible. Has this happened to anybody else?Thanks!Cara


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Issue Enabling Backstage Feature During Webinar Creation on Zoom

Hi everyone,I am using Zoom Workplace Business with the Video Webinar option enabled. I am experiencing an issue with activating the Backstage feature while creating my webinars.In my account settings, I can find and enable the Backstage option witho... Show more

Hi everyone,

I am using Zoom Workplace Business with the Video Webinar option enabled. I am experiencing an issue with activating the Backstage feature while creating my webinars.

In my account settings, I can find and enable the Backstage option without any problem. However, when I create a new webinar or edit an existing one, I cannot find the option to enable Backstage within the webinar-specific settings.

Here are the steps I have followed:

  1. I have updated the Zoom app to the latest version available.
  2. I have verified that the Backstage option is enabled in my account's general settings.
  3. I have tried creating a new webinar and editing existing webinars, but I cannot find the Backstage option in the webinar settings.

Has anyone else encountered this issue or knows how to resolve it? Is there any step I might be missing or any specific requirement to use this feature?

Any suggestions would be greatly appreciated!

Thanks in advance for your help!


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Resolved! Accessing a participants recording or amending access permissions

Hii recently hosted a meeting, where one of the participants requested to record the meeting. I granted permission for this at the start of the meeting. I am a basic account holder. After the meeting, (the following day) the participant that had reco... Show more

Hi

i recently hosted a meeting, where one of the participants requested to record the meeting. I granted permission for this at the start of the meeting.

 

I am a basic account holder.

 

After the meeting, (the following day) the participant that had recorded, contacted me to state that they couldn’t access their recording and that Zoom support said that me (as the host) must have deleted it or changed permissions. The participant is a Pro account holder and stated they saved their recording to the cloud.

 

I knew I had not deleted or changed anything so I logged in to see if I could see their recording but I can’t see it.

 

can anyone help as to where I would go to access their recording and how I can help them access it?

 

TIA


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One registration form, multiple webinars

We host a different webinar each month. Right now, our attendees have to register for each event separately, which is time consuming. We want to be able to have one registration form that lists all of our webinars - attendees can click on the webinar... Show more

We host a different webinar each month. Right now, our attendees have to register for each event separately, which is time consuming. We want to be able to have one registration form that lists all of our webinars - attendees can click on the webinars they are interested in - and only be registered for those. We have several different technologies that allow for integrations (e.g., Zapier) - but we can't seem to figure this one out. Note: It cannot be a repeating webinar because we don't want to use the same link for each one. It is a distinct event. Any options? 


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