We have people trying to register for a webinar.

Some people are signing up without issue.

Other people get a message saying only authorised participants can register.

In the settings area, I have the only Requiring authentication to join a meeting/webinar  settings turned off, but in the webinar section where the webinar is set up, it is saying it is turned on and I can't seem to turn it off.

Hi!

I have a webinar license of 500. We have more than 500 emails we want to invite to the webinar. We know not everyone will attend live. Can we simply upload all the emails, giving everyone the right to try to log in knowing that there will be a percentage of no shows?

Or are we limited to uploading the number of emails that reflects the webinar 500 license?

Thanks!

I have a Webinar recording that I want to be able to share with specific customers. (I am going to upload it to our YouTube channel so that we can just share the URL with specific individuals as-needed.) I went to RECORDINGS, selected my Webinar Recording, opened it. Trimmed the beginning and end of the video to clean it up and then spent HOURS editing the Audio Transcript. I cannot understand why it takes sooooo long to edit the transcript of a 30-minute webinar... but it does. Finished up and played it through, only to realize that too much had been trimmed off the end of the video. ☠️

Before I did anything else... just in case, I downloaded the transcript (.vtt) file I had been working on for hours (foreshadowing here...). I had to wait until the next morning to fix the trim at the end, because I had reached my "daily max number of trims" 🙄 for that file. 

So, the next morning, I log back in and open the recording. Fixed the trim at the end. ⚠️ ⚠️ ⚠️ And realized that when it restored the original video (as it does) so I could trim it, it also restored the original unedited transcript. 💀 I hate my life rn. Is there a way to upload or somehow restore the working .vtt file I downloaded back to the recording? Or am I going to have to start completely over editing that transcript? I don't think I touched the trim at the beginning so I'm thinking that the timing will still line up. Or maybe if I download the most recent version of the video, I can try it out... I'll do that and report back. If anyone else has any ideas I welcome them.

IMPORTANT TO KNOW: Never edit your audio transcript until you are 100% sure your video has been trimmed exactly, and I mean EXACTLY, the way you want it.

Every single time I'm in a webinar, from different hosts, whether it's on my laptop or my android phone, and when the hosts clicks the button to make me a panelist, the message on my end asks if i want to unmute or stay muted. it never asks if i accept being a panelist. I've uninstalled and reinstalled, I'm signed in already. this is ridiculous.