Hi,

After a 3hr meeting I got a 1hr recording and two files that did not convert. I did tape as usual with a few pauses in between during breakout rooms. The only difference is my collaborator was a co-host and tried to record. Her recording did not work at all. How do I convert the rest?!

Thanks for your help!

We are facing an issue where Zoom Webinar licenses are “falling off” users when set in Zoom. Essentially Okta is matching the user to “licensed” and then removing additional licenses not set in Okta.

Is there a way we can have Okta set the license, but allow Zoom Webinar license to be managed individually in Zoom?

We’d really like to avoid using Okta to assign the Zoom for Webinar license as we sometimes have to add 25,000 member Webinar licenses on the fly for a single event.

Thank you so much for any input.

We need to inform our registrants that we have rescheduled five webinars this week due to the Queen's death.

In the individual webinar pages, the Email Settings only offers the following email templates:

• Invitation Email to Panelists Edit
• Confirmation Email to Registrants Send upon registration
• No reminder email to Attendees and Panelists
• No follow-up email to Attendees
• No follow-up email to Absentees

How do ensure we have the 'Webinar Updated Notification Email' available to customise for each webinar? Thanks in advance!

I am about to suffer copyright violation in a scheduled webinar, in which my co-author intends to present the thesis we thought together simply ALONE. 

I have already notified her, telling that she cannot present OUR work alone in this webinar, but she ignored my alert and did not take any measure in order to effectively include my person in the presentation of our work. 

To make it short, I already have the Zoom Meeting number, and I need information on how to prevent this presentation to happen without me.

Since it is urgent, I ask if can Zoom act and prevent this violation immeadetly? Or should I go to the Courts as soon as possible?   

Thank you very much, guys! 

Flavia Campos Sardinha.

Hello everyone,

in my last event there was a lot of problems during the session, we already bought the event plan to make sure that everything works smoothly.

First Problem, when the host spotlight his account on screen, all the attendees and panelists should see the account that is spotlighted, but unfortunately the attendees were seeing the screen duplicated, the spotlighted account and the panelist that have his camera on.

The second problem is with all updated version of zoom on IPHONE'S. Everyone that had the zoom updated for the last version, was watching the meeting in a small screen cropped and not clear at all.

Please check the attached photo's.

Eddy Chehade,

Best regards.

Contact me on:

Phone: +96176662492

Email: ***********