In our original setup, we had granted certain individuals the Dashboard in order to be able to see all upcoming lessons and be able to enter anonymously (in order to evaluate the instructor, or pop in to the meeting if a student was being troublesome). This is a franchise setting - however, we had no groups set up and with the Dashboard admins could see all the meetings in the managed account, not just ones belonging to their franchise.

If I organize the franchises into groups in the system, and then determine who in each franchise would be the admin over that group and then grant them the Dashboard, will it/can it limit their dashboard view to just their group? 

Hi, all! We are hosting a virtual conference and already have our conference platform (so not a Zoom Events candidate!). I am not understanding the licensure requirements to run 5 simultaneous webinars.

We have a Zoom biz account but need to use 5 additional Zoom lines with hired contractors acting as hosts to help us run this conference. There are 4 sets of 5 simultaneous webinars for 2 consecutive days.  After the conference, we will not need the extra 5 lines, nor do we want the contractors to have access to the information. 

During each 1 hr webinar, each host will share their screen to show a precorded video. During the video showing, the speaker will run the chat session. Once the video is finished, the speaker will then appear live on screen and run a live Q&A session. 

We are not intending to record the webinars. We are intending to post the chat transcript for all attendees to access. 

Is it correct we need to buy 5, one month webinar lines? And then how do we handle the admin set up if the contractors need to host it, but after the conference, only our employees will access the information? 

How do we set it up since the contractors do not have our company email? 

Anything else I should know or didn't ask? Thank you! 

using Zoom Events

On 9/2, I downloaded a registration report.  From events.zoom.us, I navigated to my event and went to Analytics, Registration & Ticketing.  At the far right, I chose Download CSV and selected Registration Report.   That report had 76 records.

Today, 9/7 when I downloaded the report using the same link as above.  The report has different fields and has 10 records.  

Has there been a change in reporting?  I need a report that has the email address, ticket type and registration date/time.

I've checked under zoom.us / Reports / Webinars (and other options) in an attempt to search for other options for reporting but didn't find any reports for the EVENT.

Hi hive mind, 

after my last post, I've had a bit of a play and I think I'm getting the hang of this Zoom events thing!

We have a conference in two weeks and we've finalised the programme.  I have a couple of questions though:

1. We have two points in the conference where we have multiple sessions going on at the same time. 

- I've just created three different sessions at 11.30 so I'm guessing people will just join the room they want to attend from the lobby? 

- Can everyone see how many people are in the room or is that hidden for delegates?

2. We have a session where the speaker wants to put participants into a breakout room.  When I've started a practice, I don't have the option for breakout.  Does it matter whether I've picked Webinar or Meeting? 

3. How do people join the practice sessions?  Do they just join the lobby and then join their session once I've started the practice? 

If anyone in the UK wants to help host this, I would love you forever!!!