Is there a way to send the after webinar email sooner than 1 day after the webinar ends? We would like the Email with the survey to go out an hour after the webinar ends and I only see the options for 1 day- 7 days. We dont want the browser only as we fear people will click away from it before reading that there is a survey there. 

Summary:

So essentially, our Eloqua by Zoom app has been wiped - across our instances and currently I am receiving error messages when I go into the cloud action configuration of;

"Internal server error"

PRESS X , then new message;

"The configuration instance is not found"

Also the Webinar ID and previous field mappings are blank.

This is the same in each of the Eloqua instances that we have active campaigns.

I have re-installed the application through Zoom several times. What I mean by this is that I go through Zoom's app store, and then into Eloqua and each time it says it has successfully installed.

Has anyone encountered this before?

Hi! I'm looking for some help troubleshooting, or redirecting on who to reach out to for this.

We held an event through Zoom Events/Events Hub a few days ago. I'm trying to download all the polling results/data that we sent out during each webinar session. When I go to "event analytics" and then "Surveys/polls" it gives the option to "Download Table Data" on the polls tab. However, when I download the table data, it's only downloading half of all the polls we sent out. I can see all the polls we made, and can see how many responses we got, so they were definitely logged, but there's no data from them being downloaded. Is there any way to make sure the data from every single poll is downloaded, or even a way to download poll results individually? 

We are utilizing VMIX 28 "Zoom Plugin" in combination with Zoom for switching/graphics in virtual and hybrid corporate events. VMIX works great with regular Zoom. When we try working with the VMIX plugin with "Zoom Events" not so much. Will not pull the participants video streams into VMIX. FAIL.

I cannot find any documentation regarding the VMIX Zoom feature and working with Zoom Events. (Not in either the VMIX or Zoom knowledge base)

Can anyone confirm that the VMIX plugin does not work with Zoom Events?  Any knowledge of a work around or any documentation to be found? Any additional insights would also be appreciated.

Thank you

C.O. Little

I'm at a loss.  I have an on-demand webinar that requires registration to view, but DOES NOT require a webinar passcode.  Here are my settings:

However, users who are registering for the webinar are being asked for a passcode after completing their registration.  This is the screen that pops up after registration (note, registrants are also not receiving a passcode via email post registration either):  

We want users to view the webinar after registering.  Can anyone help?