We use Zoom to record my company's podcast and we use Descript to edit them. Now that Descript has launched an integration with Zoom, this will make recording and editing our podcasts even easier. However, I can not seem to figure out how to record my participants on separate audio and separate video tracks so that we can make full use of all Descript can do. 

What settings do I need to set so that when I record a Zoom meeting - each of my participants ends up with individual audio and individual video tracks (similar to how platforms like Riverside or Squadcast record them). 

The videos I've found online skip past the settings step and I know I'm doing something wrong because I get separate audio tracks but still only one video track. 

For Zoom webinars, we set up recordings in the Zoom cloud and make them available after the webinar to registrants. They are viewable only in the cloud and not downloadable. However, when I go to check on who has viewed and WHEN, all views are time stamped in UTC and not our local time zone. I know I can do the math to translate between UTC and real time for me, but it is a pain. Is there a way to specify the recording analytics be shown in local time as set in my profile?

Hi,
We regularly schedule webinars as part of a Series. Each webinar has a different topic and speakers.

I can schedule a recurring webinar and change the dates, but I can't change the title + description + speakers of each session. 

Is there a way to have ONE centralised link for all the different webinars within the series? Or what would you recommend that comes the closest to that? We have the "Pro plan"

Hi, I have the problem that I have created a recurring event in Zoom Sessions and actually need two different ticket types. This is possible for individual sessions, but not for recurring sessions, apparently? Or is it possible to link several individual sessions?

Any help would be appreciated!

Hi support team, i am on the annual plan webinar with 1000 capacity, and my plan will expire in middle Dec. I have a scheduled webinar 2 days later on Aug 29 and NOW the registration is over 1000  and keeps increasing. I like to upgrade the capacity to 3000 just for this Aug 29 event, and like to know if the 3000-capacity upgrade can be done in time and if it can be purchased just for 1 month. Look forward to your reply, Thanks! 

Dear Zoom Support Team,

I am experiencing a recurring issue with video playback during our webinars and would greatly appreciate your assistance in resolving this problem.

Issue Description:

• In our last 5-6 webinars, we have encountered consistent video playback interruptions.
• The issue occurs approximately 1 hour and 20-25 minutes into a 2-hour video.
• The video freezes at this point, although the play button remains in the "playing" state.
• This problem has occurred consistently in multiple webinars.

Additional Information:

• When reviewing the video after the webinar, it plays through the problematic section without any issues.
• I have investigated potential webinar settings that might cause this but have not found any relevant options.

Request: Could you please provide guidance on how to resolve this issue? I would appreciate any troubleshooting steps or potential solutions you can offer.

Thank you for your time and assistance in this matter.

Best regards

Hi everyone.

I have a payment function on Zoom. Setting my profile picture is never a problem, but: When I join a meeting where I have to register with a link, my profile picture is never displayed. Of course, I can change it by logging in. But can't I do it beforehand? The aim should be that no matter how and where I take part in a meeting, the profile picture should always be visible. Unfortunately, this is not the case. Does anyone have any ideas? Thank you very much.