Zoom Events and Webinars
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What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

Resolved! Pre-Assigning/Ticketing & Invitations/Join Links that will align with the pre-assigning/ticketing

Hello! Currently I am running into some issues scaling our current events model, we have now upgraded to Zoom events in order to move our events from being ~100 to 300-500 people. I do a lot of backend work and pre-assigning, which I am still okay do... Show more

Hello! 

 

Currently I am running into some issues scaling our current events model, we have now upgraded to Zoom events in order to move our events from being ~100 to 300-500 people. I do a lot of backend work and pre-assigning, which I am still okay doing, but since we are now scaling the events to include more groups and projects, things are more complicated. 

 

Our events involve multiple different tracks - individuals moving from a session with everyone, to a meeting with a portion of everyone, and then moving to an even smaller portion of everyone, and then moving back to their larger portion of everyone, and then finally moving back to everyone (please see event schedule below for more context).

 

 

To make things more difficult, attendees are not currently registering through Zoom. While I think that will be the best option for us to avoid logistical issues, I am not sure I am going to get the sign-off on moving all registrations to be done through Zoom events. If there is any chance of me getting sign-off on moving all registrations to Zoom events, then I am going to need to make a strong case and will have needed to explore every other route.

 

  • I am running into issues deciding whether to make each portion of the event schedule its own session OR making "group #" sessions and breakout rooms within those sessions for each "group project".
  • I want to make it as easy as possible for attendees to navigate the event and I only want people to be able to access the sessions/rooms/meetings they are supposed to be in. 
  • Need to pre-register attendees myself and assign them tickets/tracks/breakout rooms, what is the best way to do that?
  • How do I send out an invitation from Zoom or a calendar invite with a Zoom link to join that is specific to each person and the track they are supposed to be on?
  • We can have facilitators in each session/room if needed

 

I am so nervous about things going smoothly and trying to make everyone happy. Any insight/advice/knowledge is greatly appreciated! Thank you! 

 

Event Schedule/Breakdown:

 

Session 1

Welcome: 300 people (everyone)

 

Session 2 - Everyone from Session 1 separated into assigned groups

Group #1, Informational Q&A: 100 people

Group #2, Informational Q&A: 100 people

Group #3, Informational Q&A: 100 people

 

Session 3 - The groups from Session 2 separated into smaller and more specific groups

Group #1, Project A: 33 people

Group #1, Project B: 33 People

Group #1, Project C: 34 people

 

 

Group #2, Project A: 33 people

Group #2, Project B: 33 People

Group #2, Project C: 34 people

 

Group #3, Project A: 33 people

Group #3, Project B: 33 People

Group #3, Project C: 34 people

 

Session 4: everyone returns to their initial/larger assigned groups

Group #1, Project Presentations: 100 people

Group #2, Project Presentations 100 people

Group #3, Project Presentations 100 people

 

Session 5: everyone ends together, how we began with Session 1

Closing, Survey: 300 people (everyone)


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Zoom Events Meeting Host Question

Hello All, This may be a dumb question - but I just need to get clarification and couldn't seem to find the information called out anywhere. I'm using the "Zoom Events" portal to create a multi-day multi-session event. All of the "sessions" are creat... Show more

Hello All, 

 

This may be a dumb question - but I just need to get clarification and couldn't seem to find the information called out anywhere.   I'm using the "Zoom Events" portal to create a multi-day multi-session event.  All of the "sessions" are created via the portal so I"m assuming that makes me the host.  On the day of the event, do I actually need to assign multiple hosts to all of the concurrent sessions or, because I'm doing this using the events portal, will they all just be able to be opened and run.   We are using separate sessions as "breakouts" for discussions but won't necessarily have a speaker/facilitator in each one so there isn't really a way to have a specific "host" for each session.   I would use "breakout rooms" within a session - however, we want to be able to have cloud recordings of each and this isn't possible using breakout rooms. 

 

Any thoughts or advice would be greatly appreciated. 

 

Thanks!

 

 


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Interpreter access during Webinar practice session

It seems that on certain Webinar practice sessions, interpreters (although added to the Interpretation option in the settings) are not allowed to enter unless they have a unique invite.The link the Zoom system sends them when they are added to the in... Show more

It seems that on certain Webinar practice sessions, interpreters (although added to the Interpretation option in the settings) are not allowed to enter unless they have a unique invite.

The link the Zoom system sends them when they are added to the interpretation setting seems to provide "Attendee" access only, instead of Panelist-like access, which they need to enter a Webinar practice session.  Since interpreters would normally be sound-checked during a practice session, it doesn't make sense to have to be forced to start a Webinar to allow them to enter.

It didn't use to be this way, but for the past month or so, this limitation has been more noticeable.  Interpreters should technically have Panelist access, not Attendee access.


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I can not share my screen when joining from browser

I am unable to share my screen when I join from my browser. This is the first time I've ever had this issues and my co workers are experienceing the same issue. When panelists join from the app, they are able to. Was there a Zoom update that limits t... Show more

I am unable to share my screen when I join from my browser. This is the first time I've ever had this issues and my co workers are experienceing the same issue. When panelists join from the app, they are able to. Was there a Zoom update that limits the ability to share screens from the browser?


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ERROR 300 - This email domain has already been managed by another account. (300)

I tried to purchase a 1-month add-on webinar as I have done in the past, but this time I received the following error message: This email domain has already been managed by another account. (300). The account has 2 users: myself (owner of zoom accoun... Show more

I tried to purchase a 1-month add-on webinar as I have done in the past, but this time I received the following error message: This email domain has already been managed by another account. (300).

 

The account has 2 users: myself (owner of zoom account) and another colleague (Admin of zoom account). I do not have any other zoom account with the same email address. However, my colleague does have another zoom account with the same email address. (I am not sure if that has anything to do with this error).

 

Any suggestions how to resolve this issue so I can purchase an add-on webinar plan as before?

Thank you!


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Zoom Event Webinar Invite shows as Private on calendars - How to change this setting?

I set up a Zoom Events Webinar for last week. [Blank Event, Single Session, Lite] I received an email question/concern from staff about it: "The invites for the webinar today showed up as "private" on calendars. Do you know if this is a configurable ... Show more

I set up a Zoom Events Webinar for last week. [Blank Event, Single Session, Lite] 

 

I received an email question/concern from staff about it:

 

"The invites for the webinar today showed up as "private" on calendars. Do you know if this is a configurable option in Zoom Events? If so, I'd like to send them without them being marked as private in the future."


I found this KB article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063829

 

"When Zoom Events sends out a calendar invitation to special roles or registered attendees, the visibility is set to private by default. For group join links, the calendar invitation is public by default."

 

I am not sure if this article describes my issue. It doesn't explain (in plain noob English) where these settings would be changed.

 

Can someone please advise. Thanks in advance.


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Facebook Livestream from Zoom

Our Facebook Livestream have been up for 24 hours already. Even if we ended the livestream via Zoom App, it's not ending in Facebook? Has anyone encountered this?

Eventbrite linked webinar- registrants not showing.

Good morning. I have a webinar scheduled in a couple of weeks. It is linked to Eventbrite. Eventbrite tells me 45 people have registered, but when I look at the Total registrants in Zoom, it says only 6 (6 approved, 0 denied/ blocked). These are the ... Show more

Good morning.  I have a webinar scheduled in a couple of weeks. It is linked to Eventbrite. Eventbrite tells me 45 people have registered, but when I look at the Total registrants in Zoom, it says only 6 (6 approved, 0 denied/ blocked). These are the first 6 people who registered. Where are the rest?  The help autobot is useless.  I've registered myself for the webinar via Eventbrite just now and have been sent the link to the webinar, so the connection does seem to still be there. Thanks for your thoughts.


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Rant about the tabs in Webinar with shared screen AND the memory hog Zoom is now (64 bit)

See my first question about this here:https://community.zoom.com/t5/Zoom-Events-and-Webinars/What-is-the-purpose-of-the-two-tabs-in-Webinar/m-p/194166 I am going to rant here. I have been using Zoom and Webinar for 4 years. Every single time somethin... Show more

See my first question about this here:
https://community.zoom.com/t5/Zoom-Events-and-Webinars/What-is-the-purpose-of-the-two-tabs-in-Webinar/m-p/194166

 

I am going to rant here. I have been using Zoom and Webinar for 4 years. Every single time something goes wrong, and it almost always because of some "upgrade" that makes no sense to those who are actually using Webinar as...Webinar.

 

The tabs with screen share ARE STUPID. I don't want multiple people sharing screens - I actually have that turned off in the settings so it won't happen. The tabs are the same color and it is very easy to accidentally click on another tab. It is very poor design.

 

What happened last night is kind of the final straw for me. I got "stuck" in the tab where my presenter was sharing a Canva presentation in a browser - I could not click away. It was like I was an attendee in the webinar I was hosting and I could not get back to the Zoom window/tab until the presenter stopped her screen share. Was it Canva? The tabs? WHO KNOWS. But it made us look like idiots in front of a large audience. Can someone please tell me how to avoid this?

 

This seems like something so, so basic that should be fixed. The host should NOT get trapped in a window.

Also the newest version is eating up my processor and memory. 48% of my memory was sucked up by Zoom at my webinar last night.

 

Maybe Zoom should stop giving us a bunch of AI enhancements and concentrate on getting the very basic webinar to be work.

 

/Rant.

Thanks for reading

 

 


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Auto-Send Calendar Invite After Registration?

Upon successful registration to a webinar or meeting, Zoom sends a Registration confirmation email to the user with the required details. Can this email be sent as a calendar event that the user can either accept or reject upon receipt? Currently, to... Show more

Upon successful registration to a webinar or meeting, Zoom sends a Registration confirmation email to the user with the required details. Can this email be sent as a calendar event that the user can either accept or reject upon receipt?

 

Currently, to add that event to the calendar, the user has to open the email and then manually add it to their calendar.

 

Do we have any customization change from email to calendar event in Zoom, which will enable them to drop on the user’s calendar directly?


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