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Zoom states panelist email is invalid

CKS
Newcomer
Newcomer

I am trying to add a panelist to a webinar and their email ends in .us. Zoom won't let me add them - it gives me a message that the email is not valid, except it is. The panelist does not want me to send it to their personal email. What can I do to add this panelist with their work email?

3 REPLIES 3

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hey, @CKS.

 

I sent it a private message. 


Ray -- check out the GoodClix website or the Z-SPAN website.

@Ray_Harwood , I am having this same issue. Can you please message me as well. I'm not able to invite any panelists and the email addresses are all confirmed and valid. 

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @MLB78.

 

Would you mind please starting a new thread, and include all of the following information:

  • What are you using: Zoom Events, Zoom Sessions, plain old Webinars
  • Where are you attempting to invite panelists?  A screen shot would be great, with a bogus/anonymous entry that shows the error you get, if any.
  • Any other details that can help me troubleshoot your specific situation.

Inviting Panelists to stand-alone Webinars works if you follow this:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066116

 

In Zoom Events and Session, you do not specifically invite  "panelists", you invite people on the Session Speakers panel:

Ray_Harwood_0-1731444943099.png

 

Unfortunately new Zoom Community rules don't permit me to message you directly - for a long time. (It used to be a couple of days.) Sorry!


Ray -- check out the GoodClix website or the Z-SPAN website.