Zoom Events and Webinars
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What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

where do I see who has registered for the upcoming webinar?

Can't find the list of those who have registered ? Where do I see who has registered for our upcoming webinar? Thx

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Creating a Zoom Event session that is only intended for a specific audience (hidden on agenda?)

I have created a Zoom Event. There are two ticket types- in person and virtual (both free). Attendees have already registered. The main meeting sessions are plenary sessions and have been added to the agenda- everyone is invited to those. There are a... Show more

I have created a Zoom Event. There are two ticket types- in person and virtual (both free). Attendees have already registered. The main meeting sessions are plenary sessions and have been added to the agenda- everyone is invited to those. There are about 8 smaller meetings happening over two days that I am adding now (four concurrently one morning before the main meeting and four the next) that not everyone is invited to. I thought I knew how to do this- I created the meeting in Zoom, clicked hide from agenda (or whatever that setting actually reads), and then looked for a Zoom link to send to the virtual attendees so they can join. There is no link though, and I can't tell what happens to the session if it's hidden from the agenda. Obviously I can still see it on the back end, but how do people join it if they can't see it? How do I make the settings so some people can see it? There are about 60 attendees who should have access to the smaller meetings- some just one but some will be invited to multiple. I would prefer not to individually click settings for each attendee for each meeting but will if I need to- asking the attendees to cancel their registration and sign up for a new ticket type is not an acceptable solution.


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Why are unregistered attendees moved to Denied/Blocked list?

We have discovered that unregistering an attendee actually moves them to the denied/blocked list, which prevents them from re-registering themselves again if they decide they can attend after all. Why in the world would Zoom move an unregistered atte... Show more

We have discovered that unregistering an attendee actually moves them to the denied/blocked list, which prevents them from re-registering themselves again if they decide they can attend after all.  Why in the world would Zoom move an unregistered attendee to the denied/blocked list, simply because they have canceled their registration? 

 

If someone cannot attend a live webinar that has limited capacity, we want them to free up their seat for someone else. This doesn't mean we want to deny/block them. 

 

Additionally, because we have an integration with Zoom from our learning management system (LMS), this causes loads of issues for us and our thousands upon thousands of customer-learners. If an unenrolled learner decides they can attend after all and re-enrolls, our LMS sends the enrollment data, but Zoom blocks the re-enrollment. This results in a disconnect in enrollment status between the LMS and Zoom.  The learner thinks they're enrolled because they see that status in the LMS, but no one knows the enrollment has actually been blocked/denied by Zoom until the learner realizes they haven't been getting confirmation emails or tries to access the webinar using a link from a confirmation they received before they unenrolled. Zoom needs to treat unregistered (unenrolled) users and denied/blocked users differently. Yes, denied/blocked users should be unregistered, but not all unregistered users should be denied/blocked. 

 

Finally, this causes privacy issues for us and our customers. Our company has strict security and privacy policies around protecting customer data, but once a learner registers for a webinar, their data is held in Zoom's system forever, apparently, even if the learner cancels their registration.  With Zoom moving the learner to the denied/blocked list,  the learner's data persists in Zoom's system ad infinitum, and there's no way for us to remove it. This violates our privacy policies! A learner who cancels their registration but is not blocked/denied should have their data simply purged from Zoom's system, as if they had never registered

 

We host dozens of webinars a months with up to 600 to 1,000 attendees per webinar. Zoom needs to fix this issue!


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.ics file not saving in primary Outlook calendar

After receiving an event invitation via email and clicking the link to download the .ics file for Outlook, a separate calendar titled "untitled" is automatically created. Could Zoom modify this behavior? This issue can be resolved globally by simply ... Show more

After receiving an event invitation via email and clicking the link to download the .ics file for Outlook, a separate calendar titled "untitled" is automatically created. Could Zoom modify this behavior? This issue can be resolved globally by simply updating the code on Zoom’s end. By changing the line METHOD:PUBLISH to METHOD:REQUEST in the .ics file, this would fix the problem for many users.


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Webinars: Default to Chat with All

Is it possible in a webinar to have the Chat default be to All? Right now, it defaults to Hosts and Panelists and attendees need to remember to change to All. We would like this reversed for webinars, the default is Chat comments are visible to all u... Show more

Is it possible in a webinar to have the Chat default be to All?  Right now, it defaults to Hosts and Panelists and attendees need to remember to change to All. We would like this reversed for webinars, the default is Chat comments are visible to all unless Hosts and Panelists is specifically chosen. Our attendees often forget to change the selection and so the discussion is being lost.


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फोनपे से गलत ट्रांजेक्शन हो जाए तो क्या करें?

यदि आपने कनेक्शन के लिए राशि का भुगतान कर दिया है तो बस ग्राहक सेवा 0912-0509-022 पर कॉल करें और रद्दीकरण का अनुरोध करें, वे आपसे कारण पूछेंगे और फिर आपका ऑर्डर रद्द कर देंगे, 10 दिनों के बाद आपको अपना रिफंड मिल जाएगा

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Zoom Events Workflow

Hi, I'm trying to work out or find a workflow with end user screenshots that depict the user journey from entering your event hub, clicking on an event registering and purchasing a ticket through to entering the lobby, joining the session and doing a... Show more

Hi,

 

I'm trying to work out or find a workflow with end user screenshots that depict the user journey from entering your event hub, clicking on an event registering and purchasing a ticket through to entering the lobby, joining the session and doing a post survey.  What I want to see is how when I configure the hub and events and change various settings how it changes/impacts what the user sees and experiences.

 

My natural logic tells me that when I click on the event, I can see what the event is about, who is speaking, what ticket options there are with pricing and then click on a ticket which will then allow me to register and pay.  However it does not appear to "flow" and Look like this.  

 

 


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Use Same Webinar Link on Two Dates

We need to postpone a webinar from Thursday until next Tuesday. I'd like to start the webinar on Thursday and monitor for attendees who don't get word of the postponement. I want to use the same link (original link) on Tuesday. Can I start the webina... Show more

We need to postpone a webinar from Thursday until next Tuesday.  I'd like to start the webinar on Thursday and monitor for attendees  who don't get word of the postponement.  I want to use the same link (original link) on Tuesday.  Can I start the webinar on Thursday and then re-start the webinar next Tuesday all using the same link?


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RECOVER UNRECORDED ZOOM WEBINAR

Hi, is there anybway to recover an unrecorded zoom webinar?

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Remove Sign-in prompt for webinar registration

Hi, how can I disable the sign-in prompt on my webinar registration page. I scheduled a webinar that requires registration, but when I tested it, it asked me to sign in to my Zoom account before I could register for the webinar. I want my attendees t... Show more

Hi, how can I disable the sign-in prompt on my webinar registration page. I scheduled a webinar that requires registration, but when I tested it, it asked me to sign in to my Zoom account before I could register for the webinar. I want my attendees to skip the sign-in part and just go straight to the registration page when they click the registration link. Is this possible?


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