Hi Hubspot Zoomers!

I am using Zoom Events with Hubspot and about to launch my first live webinar. I have used the attached user guide to integrate the two (in case you do it differently so your advice might not match how I use the system!) and I now use Hubspot forms to get everyone registered into my Zoom webinar.

My question is what will happen next?!

I switched off the Registration Required because I have already registered them on my form, yet when I follow the link on the automatic email it still asks for their First Name, Last Name and email address. So how does it tally up who has registered and who has attended if someone uses a different email address (we block gmail on our forms, but Zoom doesn't).

Will they still have to download the Zoom app or can they just watch it in their browser? Again - if on app, what happens if their Zoom login is different to the one they have used to register?

I'M NERVOUS! Can you tell?

Zoom support is really poor. When we upgraded to a session licence, I wanted to cancel our webinar subscription because the webinar licence is already included. But the cancellation policy is absolutely user-unfriendly. You can subscribe to any upgrade online, but to cancel you have to contact support, who then doesn't respond.
This sucks. Thumbs down.

I would like to ask you why as a host I can not write question into Q&A? For example: we have webinar and the Guest answers only the questions in Q&A, but some attendes join webinar thrue the browser and they can not write answer into Q&A. As a host I would like to help them and copy the question to Q&A but I can not. I hope you solve this problem, you are perfect team:-)

Hello 

I’m reaching out regarding a technical issue we encountered during a recent webinar hosted by our company, and I’m hoping to get some assistance in resolving it for future sessions.

Here’s a summary of the issue:

• Whenever our executive, who served as the webinar host, unmuted themselves to speak, participants experienced significant feedback and echo.
• This occurred even though all participants were muted during the session.
• The webinar host did not personally experience any feedback or echo on their end while speaking.
• The host was using a laptop with built-in speakers and a built-in microphone in a private office environment.

Given that participants were muted, we’re unsure what might have caused the feedback. Please help in diagnosing and resolving this issue to ensure a smooth experience for all attendees in the future. I've looked at other articles on audio feedback resulting from a second device picking up sound but per the webinar host this wasn't the issue. 

Does anyone have experience running Zoom Room software on M4 Mac mini? Did you go with the base model (16GB RAM, 256GB storage) or the M4 Pro version (24GB RAM, 512GB storage)?

We're looking to replace a Logitech RoomMate (no support for multi-camera mode) that will be used primarily for Zoom Webinars (500-600 attendees). We'd be utilizing two Logitech Rally cameras and connect up to 2 displays or more (presentation slides, confidence monitor).

We recently hosted a training on Zoom that we typically record. None of our usually hosts ended up recording, but we heard the pop up that it was being recorded and we all assumed it was one of us. It wasn't, but we would love to have the recording. Is there a way to find out who recorded it, so we can get the recording from them? We'd like to upload it to our YouTube Channel, as we usually do with all of our trainings. 

We had a webinar today.  The panelist was running late so I emailed the participants to let them know.  When the panelist got into the practice session and we starting getting ready (I had not started the webinar yet) we heard a voice say "Is the webinar starting at 12:30?" I let them know if was supposed to start at 12:00.  Was this a participant who was somehow able to speak to us in the practice session?  Or someone with Zoom?  It was so strange.  I didn't think there was a way to communicate with participants before you officially start the webinar or vice versa.

I tried to purchase a 1-month add-on webinar as I have done in the past, but this time I received the following error message: This email domain has already been managed by another account. (300).

The account has 2 users: myself (owner of zoom account) and another colleague (Admin of zoom account). I do not have any other zoom account with the same email address. However, my colleague does have another zoom account with the same email address. (I am not sure if that has anything to do with this error).

Any suggestions how to resolve this issue so I can purchase an add-on webinar plan as before?

Thank you!