One of our Zoom users has scheduled an important webinar. She added multiple alternate hosts to the webinar, but none of them received the invitation email. Resending the invitation also does not work, although Zoom gives a message indicating the invitation was sent. Invitations are not in people's individual junk mail, nor caught by our corporate spam. Checking the email system shows the messages never arrived. However, other scheduled webinars' alternate host invitations work correctly. It's just this one critical webinar having a problem.

- Will an alternate host be able to start the meeting from the link that went to regular attendees, or does the alternate host invitation send a special link they need?

-Any ideas what could be causing the invitations not to be sent/delivered correctly? It's  not an issue with our corporate email system.

Hi,

I'm looking for some help with setting up a call. I'll explain what my ideal set up would be and explain what happened and maybe someone can guide me.

I wanted to do an online soundbath with meditation and vocal interaction with the attendees at the beginning and end of the session. I also wanted to admit the attendees as they arrived. 

I was using a laptop a distance away from me to capture the space, my bowls and I a long with rode wireless mics to pick up the sound. First problem to overcome was how I could admit attendees from a second device so I didn't have to get up and walk over to the laptop each time someone wanted to join. I only had one user license so when I tried to log in on the same user name on a different device a phone or tablet, it wouldn't work. There was echo, I tried to muted one of the accounts and it didn't work. Do I need a second license to manage the call?

Apart from that, the real issue was the audio settings. If I had it set up as a musician setting so that people would hear the sound of the crystal bowls playing, when we would talk there was an awful echo. So I had to set it for talking, then change it to the music settings, play, then get back up to change it for the interaction at the end. It wasn't a smooth experience for anyone.

Is there a good way to set up the zoom call settings that doesn't require switching audio in between. I've been on calls with others and it worked for them so feel like I am missing something.

Any guidance on how to admit callers with a second device and how to do the audio, I would be extremely grateful.

Thanks so much,

R

I'm getting quite frustrated. I don't see a clear option in Zoom webinar where I can send ALL Zoom webinar registrants their confirmation email at once. The only clear option I'm seeing is in Zoom webinar going to Invitations > Manage Attendees > Edit > Registration List and checked the Registrants box at the top. This seems to only send the confirmation email to those names on each individual page within the Registrant List. And then you have to wait 60 seconds in between sends. 

This is incredibly frustrating as my office hosts webinars with 500+ registrants meaning we get over 25+ pages. I want to ensure registrants get their confirmation emails at the top of their inbox the day of our webinars, but i can't realistically spend an hour resending confirmation emails. I tried to highlight the registrants on each page but it looks as though each time i click a new page it clears out my previous selection, still only allowing 15 emails to be sent at a time.

Is there any way I can send all confirmation emails at once instead of waiting to go through page by page in the Registrant list?