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2024-10-15 10:23 AM
I am having a problem with scenes missing when I go into my Webinar and load production studio. Specifically it is all the scenes that us an image only. I use the Media templates and load my image. I save it and see it in PS. When I start my Webinar and then load PS, all scenes are there but the ones with the image (Media Template). Any clue what is going on?
Solved! Go to Solution.
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2024-10-21 08:08 AM - edited 2024-10-22 09:27 AM
Welcome to the Zoom Community, @streampipemike.
Without more info, the only scenario I can think of is that your installed version of Zoom pre-dates the inclusion of image-only scenes. Check your version number or simply update to the latest.
If the problem persists, please advise what operating system you’re using and its version.
Ray -- Happy holidays, everyone! I’m taking a few days (mostly) off. See you in 2025!
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2024-10-21 08:08 AM - edited 2024-10-22 09:27 AM
Welcome to the Zoom Community, @streampipemike.
Without more info, the only scenario I can think of is that your installed version of Zoom pre-dates the inclusion of image-only scenes. Check your version number or simply update to the latest.
If the problem persists, please advise what operating system you’re using and its version.
Ray -- Happy holidays, everyone! I’m taking a few days (mostly) off. See you in 2025!
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2024-10-22 09:25 AM
Thanks Ray!!! that did it. Appreciate your help.
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2024-10-22 08:32 AM
Hi @streampipemike ! I hope you had a chance to review @Ray_Harwood's response. If it addressed your question, please take a moment to click "Accept as Solution" on their reply. Thank you!