Hello,

In the past, we were always able to download a cloud recording with a 16:9 format for our webinar presentations in which the speaker was also visible. The image of the speaker was always included in the presentation. Now the speaker always has the image next to the presentation. How do we get the image of the speaker into the presentation so that the recording can also be downloaded in 16:9 format?

For tracking registrations, it'd be really helpful if we could have the confirmation page live on my site's domain. Is there a way for Zoom's registration button to lead to a confirmation page that lives on my site domain? Any other potential solutions?  

My Conference will start next week. However, Nobody can get into the lobby for 2 days now. I am very worried. Please help me. The event's link is https://events.zoom.us/ev/AD6To8BToPzB0nPzKwgR_OAN8u_NAef6-OWm02OsWB8QNwIWrL5WmcS_xzm7n8sWSMzb9Tw?lmt=1643369505000

I have a panelist scheduled for a webinar next week. She reviewed her slides with me today. She has short embedded video on two PowerPoint slides. During our practice session, I could not hear the sound as she played the video. I am the host and she is a panelist. Is there a setting I need to change on my account or in that specific meeting that allows sound from videos embedded in shared PowerPoint slides to be heard by me and all participants?

Hi,

When you record a webinar during which you have conducted an online poll, will the polling graphic show up on the recording?  If not, why not?  It looks silly when someone watches the recording and panelists are referring to a poll being taken but the viewer watching the recording can't see the graphic. Is Zoom addressing this?  Thank you.

Hi we always have problem for our audiences to clink our webinar hyperlinks on their eventbrite emails.  Some people shows "permission denied" and they were able to log via Zoom.us and type in webinar code.  so can you tell me what the reason for that?

I was going live on Facebook using Zoom streaming option, After live started on Facebook by 2 seconds, It switched to my laptop camera automatically as if I am live streaming directly from Facebook, Then it kept switching to the Zoom meeting and back to my camera.

I had to end the live and start over again using the same steps, and It worked fine after that. Any idea what happened?