Zoom Events and Webinars
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What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

Latest Posts Trending Posts Solved Unanswered

Resolved! Problems with video transmission on powerpoint or canvas live streaming

HiI have a very important meeting with clients on a project that involves streaming several videos and I made some tests and the video is all jerking. The sound also has problems but is less noticeable.The videos are short (1min) and relatively small... Show more

Hi

I have a very important meeting with clients on a project that involves streaming several videos and I made some tests and the video is all jerking. The sound also has problems but is less noticeable.

The videos are short (1min) and relatively small (40-400Mb). The connection is cable and should be no problem and the computer is a gaming HP which is perfectly capable of handling the processing. In the screen, there is no problem either with the sound or the video but in the transmission is unacceptable.

Any suggestions on how to improve the video quality? It is not an option to switch off my camera because the team needs to see me as I make the presentation.

Any help will be most appreciated.

regards

Luis


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Resolved! Zoom Event Ticket rearrange

Hello, I am looking to add and rearrange my tickets so that they appear in a more logical order. I cannot seem to find a way to change the order (which comes first, second, etc.). Is there a method to do this, or do I need to delete the existing tick... Show more

Hello,

 

I am looking to add and rearrange my tickets so that they appear in a more logical order. I cannot seem to find a way to change the order (which comes first, second, etc.). Is there a method to do this, or do I need to delete the existing tickets and then create them in order?

 

Thank you


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Webinar registration gives error 401 after PayPal payment

Our non-profit organization has been using Zoom for over 2 years, but this problem only arose in October 2023 when we published details of our offerings and posted Zoom registration links on our website. The problem is with PayPal integration. At tha... Show more

Our non-profit organization has been using Zoom for over 2 years, but this problem only arose in October 2023 when we published details of our offerings and posted Zoom registration links on our website. The problem is with PayPal integration.

 

At that point, and continuing to this day, every attempt to register for any of our Zoom webinars seems to fail after PayPal payment has been made. We have set up many test webinars and the problem occurs for every one.

 

What the customer sees is that, having paid for the webinar, they are re-directed back to Zoom, on a "Waiting for confirmation from PayPal" page, but the spinner never stops. It's as if Zoom never receives a response from PayPal. 

 

If the customer is sharp-eyed, they may see a small popup message that says HTTP error 401 has occurred, but that message is only visible for a second or two.

 

In fact, the PayPal transaction has been successfully processed, and Zoom sends a confirmation message to the person who registered, but the customer is left confused about his or her status.

 

We are not using any PayPal or Zoom APIs--we're just using the built-in Zoom/PayPal integration.

 

Our Winter 2024 season is fast approaching and we really need to get this fixed. Any ideas?


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Zoom Events | Update Organizer Information

We recently hosted an event using Zoom Events and the  "Your Event Organizer" section has a typo. I have looked through our profile and can't find the area with the typo. 

 

Appreciate the help.

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Getting Keynote to Work on Zoom

When I start slideshow on Keynote, the participants see a black screen. How can I fix this?

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Messed up when creating OnZoom public profile URL

I created an OnZoom profile to host an event. When asked to create a profile URL, I misinterpreted what was being asked. I created a URL that was relevant to that EVENT and did not understand it was a public profile URL under which ALL events would b... Show more

I created an OnZoom profile to host an event. When asked to create a profile URL, I misinterpreted what was being asked. I created a URL that was relevant to that EVENT and did not understand it was a public profile URL under which ALL events would be housed.

 

I did read that you cannot CHANGE the public profile URL for OnZoom. I am wondering if there is a workaround. For example, can I delete the OnZoom account? (Of course, I don't want to delete my entire Zoom account in the process.) Is it possible to set up a second public profile URL? Any other suggestions?


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i AM NOT ABLE TO SCHEDULE WEBINAR

Dear Team, I am not able to schedule for webinar as below mentioned You can host a free 30 minute webinar today on OnZoom! Learn how to get started here.What is Webinar?Zoom Video Webinars allow you to easily conduct large online events with video, a... Show more

Dear Team,

 

I am not able to schedule for webinar as below mentioned 

 

 

You can host a free 30 minute webinar today on OnZoom! Learn how to get started here.

What is Webinar?
  • Zoom Video Webinars allow you to easily conduct large online events with video, audio and screen sharing for up to 100 video participants and 10,000 attendees
  • The features in Webinar are tailored for managing large audiences with branding, registration, host controls, polls, question & answer, raise hand, chat, recording and reporting
  • Monetize your webinars with our Paypal integration (via Zapier)
How is Webinar enabled?
  • Webinar can be added to any paid plans such as Pro, Business or Edu
  • Go to your Webinar Add-On Plan, or contact your sales representative
How do I start?
  • On the User Management page, admin can enable Webinars for certain users with Edit User

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Resolved! Host webinar profile picture not recorded on cloud recordings (while having camera turned off)

While recording on zoom cloud account the profile picture as a webinar host is not recorded when camera has been turned off. Instead the crossed black white camera sign is shown.Where do I find the setting to record the shown profile picture on cloud... Show more

While recording on zoom cloud account the profile picture as a webinar host is not recorded when camera has been turned off. Instead the crossed black white camera sign is shown.
Where do I find the setting to record the shown profile picture on cloud recordings? On local recordings it shows and record the profile picture but not on cloud recordings?

This problem only occurs for webinars.


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Problems with zoom

I have had 2 problems with Zoom. I belong 2 webinar groups where I get notification that I am signed up for the event from the group, but don't get the email from zoom so I can join the webinar. I checked with both groups and they have my correct ema... Show more

I have had 2 problems with Zoom.  I belong 2 webinar groups where I get notification that I am signed up for the event from the group, but don't get the email from zoom so I can join the webinar.  I checked with both groups and they have my correct email address and no problems from others.  I checked here and was told it was a problem on my end without any recommendations on how to fix it.  So I deleted the zoom app and reinstalled it which has not fixed the problem.  By the way, I belong to other groups who use Zoom and don't have this problem.  Then today I tried to log into one of the webinars and could never join it.  In fact in the middle of trying to get into the meeting, Zoom decided it needed to update.  I did that then could never get into it.  Same thing this evening with another group I have been successful with for a long time until tonight I could not join from the Zoom email.  I reregistered for the program and still could not get in.  Solutions anyone?


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Resolved! Language Interpreter Closed Captions

Scenario: Webinar with an English to Spanish Interpreter. Spanish speaking attendee that has selected the Spanish Interpreters audio channel. Question: Can the Spanish speaking attendee enable CC and see the Spanish Interpreters audio channel in CC? ... Show more

Scenario:

 

Webinar with an English to Spanish Interpreter.

 

Spanish speaking attendee that has selected the Spanish Interpreters audio channel.

 

Question:

 

Can the Spanish speaking attendee enable CC and see the Spanish Interpreters audio channel in CC?

 

So for example if the translator hears "five" from the original audio channel and then translates that to "cinco" the CC for our Spanish speaking attendee shows "cinco".

 

Note:

 

While testing, our Spanish speaking attendee with CC enabled could only see CC from the original audio channel.

 

So for example if the translator hears "five" from the original audio channel and then translates that to "cinco" the CC for our Spanish speaking attendee shows "five".

 

Thanks in advance for you help.


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