I booked an (expensive) virtual conference. I have a neurological disability that means I need to watch the session videos on playback in slowed down mode at c. 0.8 speed (due to my delayed sensory processing disability).

But when I click on the playback speed toggle there are only options to make it go faster none are slower - help!

This is a critical feature for me to be able to participate at all, so at the moment I'm in a lot of distress and despair as due to this problem I am completely blocked from joining the whole weeklong conference event. 😭

I think it's a bug or design fault as on a friends iPhone a slower speed option is shown. But even then only I option 0.5 is offered, which is far too slow and not the 0.8 or 0.9 that I require so even that is no good to me and still not actually disability accessible. Standard desigm would be a toggle or slider to allow user to pick the right speed for them in either direction.

The Virtual conference runs all this week and all videos are affected with the same issue. I'm so gutted and can't believe zoom have overlooked such an essential disabled accessibility feature.

Conference platform Sched, have investigated and say it is a zoom side technical issue . 

I don't have a paid zoom account so how can I request this vital access issue investigating this and fixing this critical accessibility bug /design issue.

Please please can someone help me escalate this issue to get it fixed as I'm totally unable to access any of the conference material due to this critical bug.  

I am use to running the Registration Report and seeing ALL who have registered. As of this week I am only able to see those have registered this week and have lost view of everyone who is registered. The count is accurate but when I download the report it is missing the entire list of all who registered. @help 

Hi,

Today, we hosted a Zoom webinar, and unfortunately, many attendees experienced disconnections, forcing them to rejoin the webinar. Some participants were unable to rejoin at all, encountering difficulties while stuck in the webinar. We regularly host multiple webinars each day, but it seems that this issue has arisen after the recent Zoom update. We kindly request your attention to investigate and address this matter promptly.

It's worth noting that not only attendees but also co-hosts are facing the same issue of being kicked out of the webinar.

Additionally, I've observed an issue related to polls. It appears that after creating a poll, the system saves it for all subsequent webinars. Consequently, we need to manually delete the polls created for the previous webinar each time. Furthermore, there is an unusual occurrence where the choices in a poll are being altered. For instance, the choices were different initially, but when I launched the poll, the second and third options were the same, and the third option had automatically changed to the second. Your assistance in resolving these matters would be greatly appreciated.

Hi dear community,

we here in the EU have to ask during the webinar registration for a double opt-in. 

Process: 

The user fills out the registration form.

Then Zoom should send an email to the user, asking him/her to confirm the email

Then Zoom should send the email with the participation link to the user.

Do you know where I can find this double opt-in option ?

If I embed Zoom Meeting on the website, can the attendees still interact during the session?
Can they participate in Q&A, break out rooms?
Will there be recorded sessions available? 
Will there be interaction and session analytics available?
Will there be any difference in the functionalities between sess

Hello,

I regularly use Zoom and publish recorded meetings and webinars, we always use the shared screen with speaker view. This used to appear as 3/4 shared screen with a smaller image of the speaker centered to the right of it.

Recently since Jan 2023 this has appeared as the shared screen with a small thumbnail in the top right corner. Please see the attached examples.

I have tried troubleshoot this myself but haven't come across any information on it and can't see any settings that may have changed.

Can anyone advise whether this is an update, or is this simply a setting that has changed.

Thanks,

Eliza

Hello, I have upgraded plan to business to customize vanity url.

After upgraded plan, I've set new vanity url and then it takes long to get approved.

Please let me know how long it will take normally and what to fix it if it is wrong.

Looking forward to positive answer.