Zoom Events and Webinars
cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Weekly Leaderboard

What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

WHAT ARE THE SETTINGS to hear live music zoom settings

What are the zoom settings to allow for an attendee to hear live music (not through the speakers) free standing singing bowls. 

Zoom webinar registration page

New Zoom user - setting up webinars for the first time. Are you able to customise the footer wording at the bottom of a webinar registration page. This currently reads as: "Information you provide when registering will be shared with the account owne... Show more

New Zoom user - setting up webinars for the first time. 
Are you able to customise the footer wording at the bottom of a webinar registration page. This currently reads as:

 

"Information you provide when registering will be shared with the account owner and host and can be used and shared by them in accordance with their Terms and Privacy Policy." 

 

I can't see how to customise this wording to include my own organisations specific data protection requirements


Show less

reply-icon Latest Reply - 

Upgrading zoom attendees numbers

Dear Zoom community 

I have a pro license 

I have set up a meeting with 100 participants 

I would like to upgrade this to 250 but want to keep the same meeting id

What are my options ?

 Sanjay 

 

reply-icon Latest Reply - 

Capturing attendees email address for verification

I have scheduled a webinar next month and am prepared to send potential participants invitations. How do I ensure registered participants' email addresses can be captured and indicated in the attendance report generated after the webinar? Pre-registr... Show more

I have scheduled a webinar next month and am prepared to send potential participants invitations. How do I ensure registered participants' email addresses can be captured and indicated in the attendance report generated after the webinar? Pre-registration and authentication for participants being Zoom users have been enabled. What else do you think should be done? I would appreciate your professional advice on this.


Show less

reply-icon Latest Reply - 

Adding panellists

I am trying to add panellists to a webinar that has alteady been created.

 

When I go to edit webinar I do not have any invitation  or other tabs at the bottom of the webinar page.

 

Can you help please?

 

reply-icon Latest Reply - 

Audio failure

During a Zoom webinar yesterday, I lost my mic and speakers connection. The yellow or red exclamation on the icon.Thanks for taking my question. I'm using W11 on a Lenovo ThinkPad P14s. I'm also using a USB digital mixer Behringer Flow 8. Everything ... Show more

During a Zoom webinar yesterday,  I lost my mic and speakers connection.  The yellow or red exclamation on the icon.

Thanks for taking my question.

 

I'm using W11 on a Lenovo ThinkPad P14s.  I'm also using a USB digital mixer Behringer  Flow 8.  Everything is updated and zoom recognizes both the mics and speakers.  Then for whatever reason it gets dropped.  The only way I could get the audio bac was when I disconnect the USB cable from the mixer, wait a few seconds and plug back in.

 

Thanks in advance for your help.

 

PeterD


Show less

reply-icon Latest Reply - 

Recording Sign Language Interpreters with Presenters and Slides

Can anyone advise of the settings to use that will enable a speaker, sign language interpreter and slides to appear on the screen for recording purposes, also how to increase the size of the box so that the Sign Language Interpreter can be seen more ... Show more

Can anyone advise of the settings to use that will enable a speaker, sign language interpreter and slides to appear on the screen for recording purposes, also how to increase the size of the box so that the Sign Language Interpreter can be seen more easily rather than being a very small box that will require binoculars for a Deaf person to watch the Interpreter. Thanks in advance. 


Show less

reply-icon Latest Reply - 

Mismatch between polls and attendance

I held a webinar in which almost 70 people attended. The webinar contained 5 polls. After exporting a report, it's showing about 10 attendees don't have any record of attendance, but Zoom did record them as completing all 5 polls. Why would attendanc... Show more

I held a webinar in which almost 70 people attended. The webinar contained 5 polls. After exporting a report, it's showing about 10 attendees don't have any record of attendance, but Zoom did record them as completing all 5 polls. Why would attendance NOT be recorded if they completed polls? I need to reconcile this in order to release certificates.


Show less

Eventbrite Not Working With My Large Zoom Account

I am looking for a solution to get Eventbrite to work with Zoom. My company's Zoom account has 235,000 users. I have installed the Eventbrite 2.0 connector from the Zoom marketplace. The account I am linking is a Zoom admin. In Eventbrite, when I att... Show more

I am looking for a solution to get Eventbrite to work with Zoom. My company's Zoom account has 235,000 users. I have installed the Eventbrite 2.0 connector from the Zoom marketplace. The account I am linking is a Zoom admin. In Eventbrite, when I attempt to "Add Zoom" from the Attendee Event Page, I type in an account name, and Zoom is connected. The select Zoom user never returns and shows a continuously moving line. I have linked this Eventbrite with a small Zoom account, which works perfectly.

I opened a developer window in my browser under network, and there were attempts to load every user in my Zoom account. Eventbrite never returns to allow me to select an account. How can I make this work with my company's Zoom account without loading every user? If Eventbrite looked at Zoom groups (or an option to do so), this would limit the users polled from my large user inventory.

 

The only option I can come up with is to create a Zoom sub-user for Eventbrite. If I make a sub-user for Eventbrite, would only the sub-account in the sub be polled? I have asked Eventbrite for help and am still awaiting a response.

I appreciate your help in getting this working for my users.


Show less

reply-icon Latest Reply - 

Recordings not playing

I have recorded multiple webinars to the cloud, and when I download the mp4 webinar file, I receive an error "Server execution failed," and recording file does not play.