I am setting up an event with 7 ticket types and each ticket has the same 10 questions.

I can not see a way to set up a template ticket.  I have scoured the community questions and find that others have had this problem but there seems to be no answers.

Sometimes the instructions are go to links/event access and customise questions, then click create.  There is no create option.

I'm super frustrated by this.

We are hosting a zoom event and want to be able to control the zoom production studio from backstage without joining the webinar ourselves. How can we do this? 

We are finding we have to start the webinar to set up production studio first which eliminates the waiting room. 

Help please! 

Hello!
Our work conference is limited to pre-registered participants (by csv upload) who have been forwarded access via an emailed link directly from the Zoom Events platform.

After testing we noticed you can forward the sent email (link) to an outside person and they can self-register by accessing the join button and requesting a code.

How do I delete this self-registered option?

Thanks 🙂

I have Workplace Pro, doesn't expire until April 2025, but when I go to schedule a Webinar, it says I need to upgrade to Zoom Workplace.

No other options other than the one I've already paid for.

I've got screenshots but obviously can't post them here

Hello,

OnZoom has been great for months. 

Recently some participants told me they could not sign up for my event. When they go to pay for a ticket (drop-in or for the entire series) they get an error message that simply says, "An error was encountered while processing your request."

I tried purchasing a ticket using another Zoom account, and I got the same error right at the point of submitting the payment.  I've also tried creating special tickets for the participants using discounted and free email-invite tickets. Those don't work either. 

One participant is registered for the entire series. He registered last month when I originally posted the event at OnZoom. He can log in just fine, but I'm losing drop-in participants. 

Anyone have similar issues? Any ideas about how to remedy the issues is greatly appreciated.

Thank you!

Hello all. I am screensharing during a webinar, and every time I record, it only records the slides. I am using two screens, one is my laptop which is connected to my monitor using an HDMI. I am recording locally because I am listening in and wanting to record a language that is interpreted and don't want to edit in audio to video. The slides appear on my right monitor (laptop), and the zoom controls and participants appear on my left monitor (only after I click a button that says display webinar, otherwise, everything except the slides disappear). 

how can I record the speaker over my slides?