Zoom Events and Webinars
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What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

Audio - not audible when shared in webinar

This is the second time I have presented a webinar, shared a video and the sound is not audible. During the webinar, when I attempt to "share a screen", the "share sound" dropdown is visable but I am unable to click on it. I had co-hosts in the meeti... Show more

This is the second time I have presented a webinar, shared a video and the sound is not audible. During the webinar, when I attempt to "share a screen", the "share sound" dropdown is visable but I am unable to click on it. I had co-hosts in the meeting as well and they too are unable to click on the "share sound" options. 


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Webinar - limit chat function

Is there a way to limit the number of messages users can send in a Webinar chat? We unfortunately get lots of chat spamming during our webinars, so it would be great to be able to limit the amount of messages each attendee can send by time frame - e.... Show more

Is there a way to limit the number of messages users can send in a Webinar chat? We unfortunately get lots of chat spamming during our webinars, so it would be great to be able to limit the amount of messages each attendee can send by time frame - e.g., attendees can only send one chat message every 30 seconds. And is it possible to limit the character length of each message?

 

Any tips/suggestions would be welcome!


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Files suddenly started downloading as TMPs and I can't open or convert them

I hope I posted this in the right space. The last couple of days, I've had trouble downloading my recordings. The "save as" window doesn't appear so I can't rename the file(s) and assign them to a drive I want them to be saved in. They automatically ... Show more

I hope I posted this in the right space.

 

The last couple of days, I've had trouble downloading my recordings. 

 

The "save as" window doesn't appear so I can't rename the file(s) and assign them to a drive I want them to be saved in. 

They automatically default to saving in the Downloads file and get saved as TMP files. 

 

I then can't open them.

What the heck?

Any ideas how I can fix this or how I can download these recordings? I've got clients waiting to get access to them.

 

They're pretty long recordings (60 minutes and up) but nothing longer than I normally record. 

 

Thanks for whatever help you can give me.

I have a Windows PC with a SSD as well as a regular drive. I'm running Windows 10 and using Chrome. 


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Unable to Share Computer Audio and Screen Simultaneously in Zoom Webinar

I am experiencing an issue with sharing both computer audio and screen simultaneously during a webinar session on Zoom.Here are the details of the problem:I am using a Zoom Webinar plan and hosting webinar sessions.When I attempt to share my screen d... Show more

I am experiencing an issue with sharing both computer audio and screen simultaneously during a webinar session on Zoom.

Here are the details of the problem:

  1. I am using a Zoom Webinar plan and hosting webinar sessions.
  2. When I attempt to share my screen during the webinar, the "Share Sound" checkbox is visible but grayed out, making it impossible to enable sound sharing.
  3. If I go to the "Advanced" tab in the screen sharing menu and choose "Computer Audio Only," the computer sound is shared successfully, but the screen is not shared.
  4. This issue occurs on multiple PCs, not just mine, so it seems to be a broader issue rather than a device-specific one.
  5. I have already checked the following:
    • My Zoom client is up to date.
    • The settings in my Zoom account on the web portal do not seem to provide any option to enable or disable computer audio sharing.
    • My computer's audio and microphone settings are configured correctly.
    • I am the host during the session, so permissions are not an issue.

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Resolved! How to create simulive webinar with video not in zoom

As part of our evaluation of possibly switching to zoom from gotowebinar, we recently held a 4+ hour long webinar on zoom. The webinar went well and we want to use the recording for simulive events. The problem is that the video needed minor editing.... Show more

As part of our evaluation of possibly switching to zoom from gotowebinar, we recently held a 4+ hour long webinar on zoom.  The webinar went well and we want to use the recording for simulive events.  

 

The problem is that the video needed minor editing.  After downloading the file and making the minor edits, we attempted to upload the new file back to zoom. Can't be done because the file is (of course) larger than the 50MB limit.

 

If there's no method to do what we're trying here, to use edited videos of our events, that alone is likely enough for us to drop zoom.


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Resolved! Master Report for Webinars?

I see the ability to download reports post-webinar for each of the different categories of data (attendees, chat, etc). I need all of this and will end up putting them into a spreadsheet on separate tabs- is there one master report you can download f... Show more

I see the ability to download reports post-webinar for each of the different categories of data (attendees, chat, etc). I need all of this and will end up putting them into a spreadsheet on separate tabs- is there one master report you can download for an event vs needing to download each of these as separate files?


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Manual captions - help needed ASAP

Our nonprofit is hosting a webinar on Monday and multiple people on our team cannot figure out how to assign someone to type manual captions. We are a nonprofit for individuals with disabilities so this is vital. We've followed the steps under "How t... Show more

Our nonprofit is hosting a webinar on Monday and multiple people on our team cannot figure out how to assign someone to type manual captions. We are a nonprofit for individuals with disabilities so this is vital.

 

We've followed the steps under "How to start manual captioning" but Host controls in step 3 is not there. The "In Meeting (Advanced)" settings have both manual and automated captioning enabled.. we also tried turning automated captioning off, but Host controls AND Enable manual captioner are nowhere to be found during webinars OR meetings. 


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Rescheduling webinars - does the link change?

Hi there! 

 

When I reschedule a Zoom webinar for a different time and date, will the link to access the Zoom webinar change as well? If yes, is there an option to prevent this from happening? 

 

Thanks

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Resolved! Adding custom questions to webinar registration form

How do I add custom questions to the webinar registration form? 

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New "Shared Content Only" view mode in Zoom Webinar

Has anyone tried the new "Shared Content Only" view mode in Zoom Webinar? I was really looking forward to using this new feature and I congratulate Zoom for adding it. It sounds like a very useful way to enable webinar hosts to force a shared screen ... Show more

Has anyone tried the new "Shared Content Only" view mode in Zoom Webinar? I was really looking forward to using this new feature and I congratulate Zoom for adding it.  It sounds like a very useful way to enable webinar hosts to force a shared screen on attendees while hiding all panelist video tiles, even for videos that are currently on.  However, I have discovered that this feature only works if attendees have upgraded to the most recent version of the Zoom client.  Which, in my opinion, makes this new feature completely useless! Why would a webinar host want to impose a specific view on only SOME of the attendees?  The whole point of the feature is to force the shared screen on ALL attendees. Until all attendees are required to upgrade to the latest version (which I think is currently 6.2.11), this feature is pointless. I can think of many uses for this feature, but now I'm just disappointed that it seems to have no practical use at all 😞


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