cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Webinar Upgrade

StarFM
Newcomer
Newcomer

If I will schedule a Webinar for 1000 participants, then when the webinar date is near and we need to make it from 1000 to 3000, is that a new subscription? will i be charged twice, for 1000 and another for 3000?

2 REPLIES 2

Tash_Balaguer
Zoom Employee
Zoom Employee

Hi @StarFM - If your plan is for 1000 attendees/participants and you need to make it from 1000 to 3000 and yes you need  a new subscription for that. I would recommend speaking to your Dedicated Account Executive so they can assist you with the next steps and the cost associated. Thank you.

Librarycat
Creator II
Creator II

You can buy a one month subscription, I believe, for a higher attendee count.