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Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!
Hi there, I'm following the support article On-demand webinars - Zoom Support on this but it's seems once the webinar has passed, you can't enable it to be on-demand? You needed to have set it to on-demand while setting the webinar up in the first place, is that correct? Although, this has never displayed as an option. You can only select Live or Simulive as the two webinars options.
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ISV License While creating or editing polls during webinar sessions, we are getting the message, “Get poll data failed”. This is happening since last 2 days. We are able to view the list of past polls and launch them, BUT attempting to edit or create a new poll results in an error. Your prompt attention to resolving this matter is crucial, as polls play a significant role in our webinar activities. With several webinars scheduled for this week, we kindly request expedited resolution.
This was working earlier. Recently this is failing.
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If an attendee were to attend the beginning of a session in Zoom Events, then leave, then come back, is there any way to run a report to see these times? I can get the total duration attended, but I need to see which parts of the session they were actively attending, and I can't find any way to get that information
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I've created a Zoom Event that will have 13 morning and afternoon sessions. Is there a way for registrants to pre-select which sessions they plan on attending so we can plan accordingly?
Both myself and my colleague have zoom webinar access. But he cannot see the webinars I am scheduling and creating. Can only the user who creates the webinar see it scheduled and edit it?
Hello there, I use the post-webinar survey functionality to send personalized certificates after the event. Unfortunatly, the attendes who don't use the desktop app can't answer this survey because the link doesn't open. Is there a way to automatically send this link by email to these users right after the webinar (and not 1 day after), in order for them to answer non-anonymously? Or at least can i provide them with a link to this survey, even if they have to re-write their email? Thanks for your help!
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Hi, I am having trouble properly converting a webinar I recorded to mp4. The webinar included presentations where co-hosts shared their screens. However, at one point early in the recording, the presentations freeze, and the image on the main 'tile' remains frozen on that slide for the rest of the recording. Even though the slides changed every minute or so during the actual meeting. I've tried converting the .zoom output file multiple times now. In the recording, the tile(s) showing participants' webcams in the top right corner converts fine and does not freeze, you can see people moving etc on their cameras. The audio converts fine all the way through. Does anyone know why just the presentation tile froze in the recording, and is there any way to fix this? Thanks, Len
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I'm think I’m obsessed with Zoom!
Here’s three reasons why I think it’s a great platform for Virtual Events and Webinars:
1. Flexibility - Whether you're hosting a one-off webinar or a series of multi-day/multi-session conferences, there’s a solution and price point to match a wide range of business needs.
2. Visually appealing – gone are the days of just sharing a Zoom link and opening the laptop! (Noooo) Zoom Events creates a professionally presented, branded event page with all the details of your session and speakers. Setting the tone for your audience of what’s to come and raising the profile of your business and brand.
3. Collaborative – Zoom Events encourages collaboration. Event speakers can be invited to add their images, bios and session descriptions as they’re often (not always!) best placed to share this knowledge.
I'll share more about my platform preoccupation (!) soon as there are many more benefits for attendees as well as hosts.
I'd welcome your thoughts on what you love about Zoom and why?
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Although I've enabled my webinar to require registration, and chosen the fields for my attendees (including street addresses) the resulting registration page only asks for Name & Email. I've tried requiring the address fields AND not requiring them. Any thoughts?
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Hi! Is there a way to allow panelists to use "raise hand" function while they are in Backstage? They can use "raise hand" when live in the webinar, but not while in backstage. Thanks!
