Hi, I am having trouble properly converting a  webinar I recorded to mp4. The webinar included presentations where co-hosts shared their screens. However, at one point early in the recording, the presentations freeze, and the image on the main 'tile' remains frozen on that slide for the rest of the recording. Even though the slides changed every minute or so during the actual meeting. I've tried converting the .zoom output file multiple times now.

In the recording, the tile(s) showing participants' webcams in the top right corner converts fine and does not freeze, you can see people moving etc on their cameras.

The audio converts fine all the way through.

Does anyone know why just the presentation tile froze in the recording, and is there any way to fix this?

Thanks,

Len

I'm think I’m obsessed with Zoom! 

Here’s three reasons why I think it’s a great platform for Virtual Events and Webinars:
1.     Flexibility - Whether you're hosting a one-off webinar or a series of multi-day/multi-session conferences, there’s a solution and price point to match a wide range of business needs.
2.     Visually appealing – gone are the days of just sharing a Zoom link and opening the laptop! (Noooo) Zoom Events creates a professionally presented, branded event page with all the details of your session and speakers. Setting the tone for your audience of what’s to come and raising the profile of your business and brand.
3.     Collaborative – Zoom Events encourages collaboration. Event speakers can be invited to add their images, bios and session descriptions as they’re often (not always!) best placed to share this knowledge.

I'll share more about my platform preoccupation (!) soon as there are many more benefits for attendees as well as hosts.

I'd welcome your thoughts on what you love about Zoom and why?

Although I've enabled my webinar to require registration, and chosen the fields for my attendees (including street addresses) the resulting registration page only asks for Name & Email.  I've tried requiring the address fields AND not requiring them.  Any thoughts?

Hello, 

I'm in the US and have created a Zoom webinar in the Zoom Events platform. 

Have received an email from a customer in India that they can not register for the webinar. 

Can someone help?  I can't easily find the country settings in the Zoom events platform to even check what the country settings are - and definitely can't easily find how to change those settings. 

Thanks all

I am trying to open some saved local recordings from my personal room from 2021 and 2022.  I can see them in my recordings and when I click on them I get an error message saying: 

Invalid Link

You must sign in with the same Zoom Account on the web to open this  Link.

Error code: 124 

But this is my only Zoom account...