We're having trouble with one person's recording to the cloud not creating the Ai companion feature Summary, chapters, etc. even though his settings are the same as mine and we have the same type of accounts.  

We went down and compared his settings with mine and they are set up exactly the same as mine.  

Anyone have this problem??

Thanks

I am trying to set up an automation around the ZoomAI Summary. When I go to setup my first Step and Test my Trigger, I get:

Error code: Error while retrieving: The app returned "Meeting does not exist: WjL+QoPoSeKlcNgDGsqjXg==.".

Yes I have already connected my Zoom account and "tested connection" and that was successful

I have looked for any restricting settings that may block Zapier from being able to find the meeting and turned them off:

Only Authenticated users can view cloud recording is OFF and

Require password to access shared cloud recordings is OFF

I figured it may not work unless there is a brand new meeting, so I made a brand new meeting and it generated a summary, but Zapier still didn't pick it up.

Any ideas on how I can get this working?

שלום, אני מנסה לעשות שני דברים כבר שלוש שעות ואני לא מצליח ובא לי לבכות. אני לא יודע מה לעשות. גם האנגלית שלי לא ממש טובה ואני כותב דרך גוגל טרנסלייט.

יש לי חשבון עסקי עם 2 מנויים.

הדבר הכי חשוב שאני פשוט לא יכול לעשות הוא להשתמש ב-AI Meeting Summary. התמיכה אמרה לי שיש לי את זה כמנוי עסקי פעיל וניסיתי להשתמש בזה אבל זה לא עבד וזה גם לא מופיע בתוכנית שלי. הייתי צריך לשלם על זה כתוספת למרות שהתמיכה אמרה לי שיש לי את זה. אין לי עם מי לדבר, זה מאוד קשה לי.

2.
אני רוצה ליצור קישור מותאם אישית ולחבר את הדומיין שלי כדי לעשות את זה אבל אני לא מצליח. הלוואי שמישהו היה משתלט על המחשב שלי ויעשה את זה בשבילי והלוואי שהוא היה יודע גם לדבר עברית. בא לי לבכות.

Have you ever wanted to customize your meeting summary?  Make it something different than the general template but the same every time (say for a sales call or a project stand up)?  Zoom now has Custom AI Companion to allow you to do this (plus much more):

User:  Custom Meeting Summary Templates:  User Demo
Admin: Custom Meeting Summary Templates:  Admin Setup

You can also add a custom dictionary to make the summaries more accurate & tailored for your business:  Custom Dictionary 

Hello, I'm Josh Stanley, a Senior AI Specialist at Zoom.  Please feel free to reply and even at mention me with your questions on Zoom AI Companion Use Cases.  

In this short video I show an example of using Custom AI Companion add-on license with Jira. Its a very powerful way to improve manual workflows with AI:  

I have been testing out advanced features in our enterprise Zoom account to help streamline our work related to typing up and managing meeting notes. When the features work--they are great. But when they don't work for no understandable reason, it is a major disappointment requiring back up approaches (which minimizes the impact of using the features if they are intermittent in functionality).

The specifics:

1. Meeting transcripts. These are great when you remember to (a) turn it on at the beginning of a meeting, and (b) save the transcript immediately before exiting the meeting. I find it odd that Zoom can automatically start recordings and save recordings for you, but not automatically start or save transcripts. Why? I don't need to record with everyone on video and talking, etc. The transcription is much more helpful in capturing notes from a meeting, and when it works, it really reduces the time it takes us to distribute meeting notes. I can't tell you how many times I have accidentally closed the meeting before saving the transcript, so now I have multiple staff members saving it so we don't accidentally lose it. Zoom could address this and make it less stressful! 

2. Meeting summaries (using AI Companion). Because of the challenges experienced with #1 above and losing meeting notes because we forgot to manually save them, I testing out using the meeting summary feature. I have it set to automatically create meeting summaries for every meeting that I host and to automatically send me the summary via email. Again, when it works, it is fantastic. But I had an important meeting yesterday that I was looking forward to reviewing the summary, and it never arrived. It is as if the meeting didn't happen. Earlier in the day I had another meeting and promptly received the summary in email. So what gives? This has occurred now several times. I have not changed my settings. I am the host and/or meeting organizer for all of these I want a summary on, and it seems to not be totally reliable.

3. I used the new Zoom docs feature to edit a meeting summary. AI doesn't get everything right and it is great that you can edit the notes. But I cannot resend the revised document and meeting summary to my email. It's nuts that the only way you can access or see them is through the Zoom application itself. I also want to print or save them as a PDF, or even export them to Word, but none of those options exist either. I did manage to cut and paste a meeting summary into a Word document, had to reformat it, but at least I was able to store it offline and share it easily with others--particularly those outside of my organization who I don't want to be accessing these summaries in my Zoom account.

Thank you for creating interesting new features, but when they are really "beta" it would be good to let users know not to rely on them as it's all a bit hit or miss at the moment.

I used to love the meeting summaries.  As a paid member, I introduced multiple companies to and suggested zoom as our video conferencing app, almost entirely for the AI's video recordings and meeting summaries.

What I loved about the summaries:

1. Easy to read and understand

2. Easy to edit (by browser) and share (by email)

Now they seem:

1. Incredibly difficult to edit (by browser) or share

2. Difficult to understand 

I'm a tech savvy guy.  Anyone on this forum is.  But what I liked about the old version was that it was easy for our non-tech savvy coworkers and clients to understand as well.  Now the editor has tons of links and icons, and the share button only sends viewers to a link so they can log in to zoom docs.  Once a client or coworker sees that they need to login, they balk and ask me to send them a .doc or pdf or email.  And then, good luck trying to figure out how to export the summary from zoom docs.

I get it.  The "ensh*ttifcation" of all digital software that Corey Doctorow of the EFF talks about has finally come to zoom.  The constant need to add features that lock in users or create new signups, or at least let the various login platforms track us and serve more ads and create profiles on us has cause a great platform to degenerate.  Sigh...

I need only TWO things:

1. Easy to view and share meeting recordings

2. Easy to edit, new, and share meeting summaries.

THAT'S IT.  Without it - I have to find a new platform, and tell others to as well.  I am and was a super spreader, Zoom Evangelist.  Please don't make me have to apologize, uninstall, and turn all the people I referred to zoom away?  I know there's must still be good people at Zoom who put their users first.  You couldn't have gotten this far without them.  Listen to them.  Please.