Zoom AI Companion
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What is Zoom AI Companion?

Zoom AI Companion is an AI assistant that works across the Zoom platform, facilitating higher individual productivity and better team collaboration. Explore the Zoom Community's Recent Activity below to join the AI Companion conversation and connect with other members. If you're still looking for support, browse our Zoom AI Companion support articles or start a new discussion below!

Recent Activity

Your settings do not allow you to share with users outside of your organization.

I just hosted a meeting from my own private, paid Zoom account. Afterward, I needed to adjust some things in the AI meeting summary, so I went to edit it. When I then tried to re-send it to myself, I got the error "Your settings do not allow you to s... Show more

I just hosted a meeting from my own private, paid Zoom account. Afterward, I needed to adjust some things in the AI meeting summary, so I went to edit it. When I then tried to re-send it to myself, I got the error "Your settings do not allow you to share with users outside of your organization." I am the owner and admin, but I tried in vain to find a way to change this setting. Where is it? What am I missing?

 

TIA!


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How can I change the language on AI Companion side panel?

As a Japanese administrator using the Pro version of Zoom on Windows 11, I'm trying to utilize the AI companion feature. However, the side panel, including buttons like "Catch me up," is displaying in English. Despite having set all language options,... Show more

As a Japanese administrator using the Pro version of Zoom on Windows 11, I'm trying to utilize the AI companion feature. However, the side panel, including buttons like "Catch me up," is displaying in English. Despite having set all language options, including those in the taskbar and app settings, to Japanese, the side panel remains in English. Could you please advise on how to switch the display language to Japanese?


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Resolved! AI Companion sent a Summary- but asking questions and transcripts after the meeting is over?

Hi using AI companion for the first time and have issues/questions. I had a meeting and turned on the AI companion. It was working but I wasn't going to ask it questions (such as action items and lists that were made during the meeting) until after t... Show more

Hi using AI companion for the first time and have issues/questions.

 

I had a meeting and turned on the AI companion. It was working but I wasn't going to ask it questions (such as action items and lists that were made during the meeting) until after the meeting was over.

 

So when the meeting ended I clicked end and then I thought oh wait what about the companion did I just lose everything?

 

I received an email with a meeting summary which was great. But I still had questions and wanted to refer to a transcript. So I logged into Zoom in my browser and found a section called "AI Companion". I clicked it, and on the particular meeting I was interested in, and it brought me to the meeting summary. No other options such as transcript, or the ability to ask the AI companion questions.

 

Am I missing something, or is there no way for me to access this now that the meeting is over?

 

Thanks in advance for any help someone can provide!


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My meeting coach

I enabled the my meeting coach feature and am very interested in seeing the results. At conclusion of the meeting, I see the meeting summary information but no results from my meeting coach. Where should I be looking to find the meeting coach informa... Show more

I enabled the my meeting coach feature and am very interested in seeing the results. At conclusion of the meeting, I see the meeting summary information but no results from my meeting coach. Where should I be looking to find the meeting coach information? 


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Not seeing meeting summaries today

Looks like there's nothing coming through either in the Chat or via email. Anyone else missing them?

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AI Closed Captioning

How do I prevent AI hallucinations from posting profanity? We Zoom our church service and have started using the ZOOM AI closed captioning for our hard of hearing folks. We have had a few instances of profanity popping out of nowhere in the closed ca... Show more

How do I prevent AI hallucinations from posting profanity?  We Zoom our church service and have started using the ZOOM AI closed captioning for our hard of hearing folks.  We have had a few instances of profanity popping out of nowhere in the closed captions.  It wouldn't be so bad if it wasn't in church!


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Can't share AI Summary

I want to share the AI meeting summary however the share button is disabled and says to enable email notifications. I've checked my email notifications and believe they are turned on. Is there a specific notification setting that must be on? If so wh... Show more

I want to share the AI meeting summary however the share button is disabled and says to enable email notifications. I've checked my email notifications and believe they are turned on.  Is there a specific notification setting that must be on? If so what is it? I can't find anything in the help information. 


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AI Companion Summary

Hi Zoom Friends, I’m the founder of a nonprofit and use our Zoom Pro account to set up all of our meetings. I've enabled the feature to automatically generate an AI-powered Summary Page after each meeting. However, I’ve noticed that it doesn’t consis... Show more

Hi Zoom Friends,

 

I’m the founder of a nonprofit and use our Zoom Pro account to set up all of our meetings. I've enabled the feature to automatically generate an AI-powered Summary Page after each meeting. However, I’ve noticed that it doesn’t consistently create these summaries, and I’d like to understand why.

 

Here are the specifics of my experience:

 

1. Automatic Summary Generation: The automatic AI summary is enabled, but it doesn’t always produce a summary after meetings. It works for some but not for others, and I’m not sure what might be causing this inconsistency.

 

2. AI Companion Icon Variability: During meetings, I can see the sparkle AI companion icon with a dropdown menu in my Zoom window. Sometimes, this dropdown includes an option to "Start Summary," but other times, this option isn’t available. I’m wondering if there’s something specific that determines whether the “Start Summary” option shows up or not.

 

Is anyone else experiencing similar issues? Any insights into why the AI summaries are generated inconsistently or why the “Start Summary” option sometimes appears and sometimes doesn’t? Another possibility are the meeting summaries being stored in two different places?

 

Thanks in advance for any guidance or solutions!


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Zoom AI is Useless!

Why is Zoom AI so bad? - Are the developers just useless and not up to the standard of literally all other AIs. I just had a meeting and all I wanted was a more detailed summary of points and takeaways extrapolated from the transcript. If I had a tra... Show more

Why is Zoom AI so bad? - Are the developers just useless and not up to the standard of literally all other AIs. 

 

I just had a meeting and all I wanted was a more detailed summary of points and takeaways extrapolated from the transcript. 

 

If I had a transcript, I'd run it through ChatGPT, but I can't do that, because Zoom can't do that either. 

 

I feel like Zoom is just complacently hoping that people don't go elsewhere and use a platform that actually works, and continue using their junky platform. 

 

So, real question... Why is the AI companion so ridiculously terrible and has almost no real functionality or understanding for tasks? 


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