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AI Companion Summary

RxBalance
Newcomer
Newcomer

Hi Zoom Friends,

 

I’m the founder of a nonprofit and use our Zoom Pro account to set up all of our meetings. I've enabled the feature to automatically generate an AI-powered Summary Page after each meeting. However, I’ve noticed that it doesn’t consistently create these summaries, and I’d like to understand why.

 

Here are the specifics of my experience:

 

1. Automatic Summary Generation: The automatic AI summary is enabled, but it doesn’t always produce a summary after meetings. It works for some but not for others, and I’m not sure what might be causing this inconsistency.

 

2. AI Companion Icon Variability: During meetings, I can see the sparkle AI companion icon with a dropdown menu in my Zoom window. Sometimes, this dropdown includes an option to "Start Summary," but other times, this option isn’t available. I’m wondering if there’s something specific that determines whether the “Start Summary” option shows up or not.

 

Is anyone else experiencing similar issues? Any insights into why the AI summaries are generated inconsistently or why the “Start Summary” option sometimes appears and sometimes doesn’t? Another possibility are the meeting summaries being stored in two different places?

 

Thanks in advance for any guidance or solutions!

3 REPLIES 3

Ohkawa
Community Champion | Customer
Community Champion | Customer

@RxBalance 

Does it make a difference whether the host is present during the meeting or not?

dhamukanna
Newcomer
Newcomer

Same here. I'm the host and have received Meeting Summary for Monday's meeting but not for Tuesday's.

LWPCTC
Newcomer
Newcomer

This is bothering me too. I receive some meeting summaries but not others. I cannot figure out why this happens. I am usually the only person sharing screens in the meeting. I hope someone from Zoom can explain it soon.