Zoom AI Companion
cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

Vote now

Recent Activity

No Meeting Summary - Recorded to Zoom Cloud

Hi Team,I have recnelty Recorded a meeting but no notes or transcipt of meeting have come through. Just the video.I hosted a meeting and recorded but unfortunately there was no transcript or summary meeting notes come through via email like other rec... Show more

Hi Team,

I have recnelty Recorded a meeting but no notes or transcipt of meeting have come through. Just the video.

I hosted a meeting and recorded but unfortunately there was no transcript or summary meeting notes come through via email like other recent meetings. Is there a way to get this after the recorded meeting is saved to the cloud on zoom?

I am admin. I received a summary for meeting held 2 days ago but not yesterday.

Cheers

 


Show less

reply-icon Latest Reply - 

March is Your Month to Master Zoom ‌✨‌

Ready to boost your productivity and stay ahead? Register today and elevate your expertise! Here's what's in store:  March 6: Stay Ahead with What's New at Zoom? Get a first look at the latest features, security enhancements, and collaboration tools... Show more

Ready to boost your productivity and stay ahead? Register today and elevate your expertise!

 

Here's what's in store:

 

📅 March 6: Stay Ahead with What's New at Zoom? 

Get a first look at the latest features, security enhancements, and collaboration tools. Optimize your Zoom experience and connect with fellow enthusiasts.

 

📅 March 12: Transform Your Workplace with Zoom Workplace Open Office

Discover how to create a seamless, productive environment using Zoom's integrated tools. Get insider tips and maximize your investment. 

 

Product Sessions: Meetings, Phone, Communication (Team Chat/Mail & Calendar/Scheduler), Productivity (Clips/Whiteboard/Surveys/Notes/Docs), and Spaces (Rooms/Digital Signage/Workspace Reservation/Visitor Management).

 

📅 March 19: Unlock AI-Powered Productivity with Zoom AI Companion Open Office 

Experience firsthand how Zoom's AI tools are revolutionizing collaboration. Learn to drive smarter workflows and enhance your productivity.

 

Product Sessions: AI Companion 2.0 & Team Chat, AI Companion in Meetings, AI Companion in Phone and AI Companion in Whiteboard/Docs/Email.

 

📅 March 26: Streamline Your Business with Business Services Open Office

Deep dive into Zoom's business solutions and learn how to streamline workflows, boost efficiency, and improve customer engagement.

 

Product Sessions: Contact Center/Virtual Agent, Events/Webinar/Sessions, Revenue Accelerator, Workforce Management/Quality Management

 

💡Interested in other webinars, live product trainings or on demand content? Visit the Customer Success Hub to learn more.
crissyd_1-1741214976107.png

 


Show less

reply-icon Latest Reply - 

5 ways AI writing tools can help you improve productivity at work!

"Everyone has that dreaded work task they’d rather push off to the next day (and the next, and the next). For some people, that task is business writing: drafting emails to clients or prospects, sending project updates, or even just writing up a meet... Show more

"Everyone has that dreaded work task they’d rather push off to the next day (and the next, and the next). For some people, that task is business writing: drafting emails to clients or prospects, sending project updates, or even just writing up a meeting agenda for your team. If a blank email draft or chat window immediately puts you in procrastination mode, or if too much of your day is spent composing messages, AI writing tools might be just what you need to tackle your to-do list."

 

What AI Writing Tools Can Help With ✏️

  1. Saving time on the first draft
  2. Repetitive or tedious writing tasks
  3. Striking the right tone
  4. Inspiration and out-of-the-box thinking
  5. Saving your creative brainpower 

Read the full article on the Zoom Blog 👉https://www.zoom.com/en/blog/ai-writing-tools-improve-productivity/ 

 

ai productivity .jpeg 

 

 


Show less

By
Community Moderator | Employee
reply-icon Latest Reply - 

🚀 Level Up This February with Exclusive Zoom Sessions! 🚀

The new year is rolling, and it’s time to supercharge your skills!  February is packed with interactive sessions designed to help you stay ahead of the curve—whether it’s optimizing your workplace, enhancing customer experiences, or unlocking AI-pow... Show more

The new year is rolling, and it’s time to supercharge your skills! 🚀 February is packed with interactive sessions designed to help you stay ahead of the curve—whether it’s optimizing your workplace, enhancing customer experiences, or unlocking AI-powered efficiency. Don’t miss out—register now and take your expertise to the next level!

 

 February 12 - Zoom Workplace Open Office | 🔗 Register Here
Transform the way you work! Join this interactive session to explore how Zoom’s tools can create a seamless, productive workplace. Get insider tips, discover new features, and learn how to maximize the value of Zoom’s workplace solutions.

Product Sessions: Meetings, Phone, Communication (Team Chat/Mail & Calendar/Scheduler), Productivity (Clips/Whiteboard/Surveys/Notes/Docs), and Spaces (Rooms/Digital Signage/Workspace Reservation/Visitor Management).

 

 February 13 - Zoom Contact Center Insights: February Product Deep Dive | 🔗 Register Here
Deliver next-level customer service with Zoom Contact Center! This in-depth session will walk you through advanced features and live demos designed to optimize customer interactions and streamline support.

Product Sessions: Inbound Voice, Reporting, Chat & Email, Dialer

 

 February 19 - Zoom AI Companion Open Office | 🔗 Register Here
AI is revolutionizing the way we work—are you ready? Join us to explore Zoom’s AI-powered tools that drive smarter collaboration and enhanced productivity. Don’t miss the chance to experience these cutting-edge innovations firsthand!

Product Sessions: AI Companion 2.0 & Team Chat, AI Companion in Meetings, AI Companion in Phone and AI Companion in Whiteboard/Docs/Email.

 

 February 26 - Business Services Open Office | 🔗 Register Here
Take your business operations to the next level! This session will deep dive into Zoom’s business solutions, helping you streamline workflows, boost efficiency, and enhance customer engagement.

 

Product Sessions: Contact Center/Virtual Agent, Events/Webinar/Sessions, Revenue Accelerator, Workforce Management/Quality Management

 

Interested in other webinars, live product trainings or on demand content? Visit the Digital Customer Success Hub to learn more.

crissyd_0-1738683738536.png


Show less

Can I still access a a transcript if I didn't enable the transcript setting

Hello,I interviewed a client on Zoom 3 days ago and activated AI Companion. I didn't record the meeting. When I went to my account to access the transcript I realised that I hadn't clicked the button which enables access to transcripts.Is it still po... Show more

Hello,

I interviewed a client on Zoom 3 days ago and activated AI Companion.  I didn't record the meeting.  When I went to my account to access the transcript I realised that I hadn't clicked the button which enables access to transcripts.

Is it still possible to access the transcript of this meeting?  I wanted to use the interview as a case study so am very disappointed I don't have a recording or a transcript.

Thank you.

Kate


Show less

reply-icon Latest Reply - 

Issues with Participants Joining with Otter.ai

I am with an organization that runs confidential meetings over zoom. Recently we have run into the issue where we have had Otter.ai automatically join, bypassing the waiting room, records the meeting, then emails every participants a transcription of... Show more

I am with an organization that runs confidential meetings over zoom. Recently we have run into the issue where we have had Otter.ai automatically join, bypassing the waiting room, records the meeting, then emails every participants a transcription of the meeting. We have recording turned off, but we have had reports that the AI is still able to record and transcribe every session it joins.

 

How can we prevent this AI from joining? Is there a setting we can have hosts set so that AI can be prevented from joining and recording? We recognize the benefits that AI can bring, but these meetings are too confidential to be able to record. the only solution we have been able to find is to manually remove the AI from the sessions


Show less

reply-icon Latest Reply - 

AI Closed Captioning

How do I prevent AI hallucinations from posting profanity? We Zoom our church service and have started using the ZOOM AI closed captioning for our hard of hearing folks. We have had a few instances of profanity popping out of nowhere in the closed ca... Show more

How do I prevent AI hallucinations from posting profanity?  We Zoom our church service and have started using the ZOOM AI closed captioning for our hard of hearing folks.  We have had a few instances of profanity popping out of nowhere in the closed captions.  It wouldn't be so bad if it wasn't in church!


Show less

reply-icon Latest Reply - 

Back from leave and need to catch up? Zoom AI Companion 2.0 is here to help! ✨

Coming back to work after being on leave can be overwhelming. The inbox is flooded, projects have progressed, and you feel like you're playing catch-up.  However, my recent experience with Zoom AI Companion 2.0 made this transition surprisingly smoo... Show more

Coming back to work after being on leave can be overwhelming. The inbox is flooded, projects have progressed, and you feel like you're playing catch-up. 😫 However, my recent experience with Zoom AI Companion 2.0 made this transition surprisingly smooth and efficient. 

 

Here's how it helped me get back on track:

 

Meeting Summaries at a Glance

The first thing I did was review the AIC-generated summaries of all the meetings I missed. These concise yet comprehensive summaries gave me key discussion points, action items assigned, and decisions made.This overview allowed me to quickly understand what transpired in my absence without having to watch hours of recorded meetings, read long chat threads, or reach out to my colleagues to get updates.

 

Intelligent Q&A

Zoom AI Companion 2.0 allowed me to ask specific questions about the meetings and projects. Some questions I asked were "Help me catch up with the scheduled meetings last week." and "What meetings do I have scheduled for the week?" AIC provided accurate answers, pulling information from meeting transcripts and shared documents, saving me time and eliminating the need to bother my colleagues with basic questions.

 

Document Summarization

Zoom AI Companion 2.0 summarized important documents shared during my absence, such as internal team meetings and client communications. This feature allowed me to quickly grasp essential information without reading through lengthy documents.

 

Thanks to Zoom AI Companion 2.0, what could have been a stressful and time-consuming process of getting back up to speed turned into a smooth and efficient transition! AIC's ability to summarize, prioritize, and organize information allowed me to hit the ground running, feeling informed and prepared to contribute effectively from day one. 

 

To learn more about Zoom AI Companion, check out the following:

 

We look forward in seeing you in our upcoming sessions! 🚀

 KhatC_0-1733331653332.png

 

 

 


Show less

Resolved! Introducing Zoom AI Companion!

Have you heard the news? Zoom just announced the release of Zoom AI Companion, your new AI assistant ✨ Zoom AI Companion is an AI assistant that works across the Zoom platform, facilitating higher individual productivity and better team collaboration... Show more

Have you heard the news? 

 

Zoom just announced the release of Zoom AI Companion, your new AI assistant 

 

Zoom AI Companion is an AI assistant that works across the Zoom platform, facilitating higher individual productivity and better team collaboration 🤝💙

 

 

To learn more about Zoom AI Companion, please check out the following resources:

 

Are you excited yet?!

 

Please share in the replies how you will be using AI Companion 👇🏽


Show less

By
Community Moderator | Employee
reply-icon Latest Reply -