The new year is rolling, and it’s time to supercharge your skills! 🚀 February is packed with interactive sessions designed to help you stay ahead of the curve—whether it’s optimizing your workplace, enhancing customer experiences, or unlocking AI-powered efficiency. Don’t miss out—register now and take your expertise to the next level!

✨ February 12 - Zoom Workplace Open Office | 🔗 Register Here
Transform the way you work! Join this interactive session to explore how Zoom’s tools can create a seamless, productive workplace. Get insider tips, discover new features, and learn how to maximize the value of Zoom’s workplace solutions.

Product Sessions: Meetings, Phone, Communication (Team Chat/Mail & Calendar/Scheduler), Productivity (Clips/Whiteboard/Surveys/Notes/Docs), and Spaces (Rooms/Digital Signage/Workspace Reservation/Visitor Management).

✨ February 13 - Zoom Contact Center Insights: February Product Deep Dive | 🔗 Register Here
Deliver next-level customer service with Zoom Contact Center! This in-depth session will walk you through advanced features and live demos designed to optimize customer interactions and streamline support.

Product Sessions: Inbound Voice, Reporting, Chat & Email, Dialer

✨ February 19 - Zoom AI Companion Open Office | 🔗 Register Here
AI is revolutionizing the way we work—are you ready? Join us to explore Zoom’s AI-powered tools that drive smarter collaboration and enhanced productivity. Don’t miss the chance to experience these cutting-edge innovations firsthand!

Product Sessions: AI Companion 2.0 & Team Chat, AI Companion in Meetings, AI Companion in Phone and AI Companion in Whiteboard/Docs/Email.

✨ February 26 - Business Services Open Office | 🔗 Register Here
Take your business operations to the next level! This session will deep dive into Zoom’s business solutions, helping you streamline workflows, boost efficiency, and enhance customer engagement.

Product Sessions: Contact Center/Virtual Agent, Events/Webinar/Sessions, Revenue Accelerator, Workforce Management/Quality Management

Interested in other webinars, live product trainings or on demand content? Visit the Digital Customer Success Hub to learn more.

Hi there Zoom Community,

I'm wondering if anyone has had any experience or luck with using features such as Meeting Summary or Smart Recordings with Zoom Webinars? I am frequently setting up and leading multiple webinars each month for my company, but I don't seem to be having any luck with accessing / implementing some of the AI Companion features inside Zoom webinars (thinking Smart Chapters, Meeting Summary, Meeting Coach, Whiteboard Content Generation, etc.)

Any and all insight and assistance would be appreciated!

Hi everyone,

I’m Roy, and I manage the Authorized Partnerships Program at monday.com.

Each week, we hold a kick-off Zoom call with 30-40 new partners. During these calls, we usually receive numerous questions, some asked verbally and others via chat.

I have a document that contains all the relevant data, Q&A, and content needed to address these questions. I’m looking for a way to automate responses during the call, either by leveraging Zoom’s features or through an integration, to provide instant answers without disrupting the flow of the meeting.

Has anyone implemented a similar solution or have any recommendations on how to set this up effectively?

Thanks in advance for your insights!

In this webinar, our Zoom expert will walk you through how to activate AI Companion, explore its key functionalities, and share some tips and tricks to help you make the most of this incredible AI assistant. 

Bring your questions! We’ll have time at the end of the session for Q&A!

Date/Time: August 14 at 10 a.m. PT | 1 p.m. ET 

Register Now: Boost Productivity with Zoom AI Companion | Zoom

Discover other live demos hosted by Zoom specialists here!

Hello,

Can I give AI Companion instructions on how it should give me a summary (what important, relevant information is in which structure it should summarize, for example)?

And can I get more information from the transcript afterwards, when a meeting has already ended?

Or receive a written, complete transcript afterwards?

Can I also activate the chat with AI companion so that it is only visible to me as the host and not to everyone?

Thank you and best regards

We use "Zoom for Google Workspace" add-on with Google Calendar. Even though the options "Automatically start Meeting Summary for all meetings I host" and "Turn on AI Companion automatically when meetings start" are enabled under profile settings, those features do not turn automatically under certain circumstances.

From my experience:

• For meetings created directly in Google Calendar, clicking on Add video conference and selecting Zoom Meeting but not open the options in Zoom for Google Workspace add-on, this does not enable the AI features automatically for the meeting, even though they are configured within the Zoom profile to do so.
• When creating a meeting directly in Google Calendar and clicking the Zoom for Google Workspace add-on, this brings up the options to start the features automatically, but they are not enabled by default.
• Scheduling a meeting using the Zoom Workplace client does have the AI features enabled automatically, consistent to the profile settings.
• Installing the Zoom Chrome Extension and selecting the option Schedule a Meeting from the extension menu does enable the AI options automatically.

Why are the AI features not enabled by default in the first two scenarios?